ANNSON MENEZES
Administrative Assistant /Customer Service/ Sales Executive
Khalifa City, Abu Dhabi
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administrative assistant or customer service or sales executive position. Ready to help the team achieve company goals.
Overview
16
16
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Customer Service Representative
The Avatar Hotel
08.2022 - 01.2023
- Responded to guest complaints in a professional, courteous manner
- Managed multiple phone lines while attending to guest issues
- Maintained an up to date database of guest check-ins, checkouts, and fees
- Updated monthly calendar of hotel events and special promotions.
Education
Bachelor of Hospitality Science (BHS) -
Milagres College of Hotel Management
Mangalore 06.2018 - 04.2022
High School Diploma -
St. Marys PU College
Brahmavar 06.2016 - 04.2018
GED -
Nirmala English Medium School
Brahmavar 06.2005 - 04.2015
Skills
Time management
Accomplishments
- Responsible for handling customer complaints accurately and providing information to ensure the resolution of service complaints and customer satisfaction.
- Singing Professional in and around Mangalore having won various Singing Reality Shows.
- Completed Playback Singing Course in Mumbai Film Academy.
Certification
MS office
Timeline
Customer Service Representative
The Avatar Hotel
08.2022 - 01.2023
Bachelor of Hospitality Science (BHS) -
Milagres College of Hotel Management
06.2018 - 04.2022
High School Diploma -
St. Marys PU College
06.2016 - 04.2018
GED -
Nirmala English Medium School
06.2005 - 04.2015