Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Involvement
Accomplishments
REFERENCES
Timeline
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Annette Gloria Veronica A Durin

Annette Gloria Veronica A Durin

Sipitang

Summary

Recent graduate with strong research and technical skills, demonstrating effective problem-solving abilities. Detail-oriented with a proven capacity for rapid learning and adaptation to new environments. Committed to continuous learning and successfully managing change in dynamic settings.

Overview

6
6
years of professional experience

Work History

Cafe Manager

Kaizen Coffee
Kota Kinabalu
04.2025 - Current
  • Managed daily operations ensuring smooth cafe workflow and customer satisfaction.
  • Developed and implemented beverage recipes in line with cafe offerings.
  • Maintained inventory levels through regular stock checks and ordering supplies.
  • Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.

Intern

Majora Education Foundation
Kota Kinabalu
02.2025 - 04.2025
  • Coordinated logistics for events, ensuring smooth operations and participant satisfaction.
  • Maintained positive working relationship with fellow staff and management.
  • Supported staff in preparing educational materials for student engagement.
  • Facilitated data entry and maintained accurate records of participant information.

Barista

ZUS Coffee
Kota Kinabalu
08.2023 - 04.2025
  • Maintained cleanliness and organization of the coffee preparation area.
  • Prepared espresso drinks and specialty beverages for diverse customer preferences.
  • Assisted in training new baristas on drink preparation techniques.
  • Collaborated with team members to ensure smooth service during peak hours.

Tearista

Feng Cha, Plaza 333
Kota Kinabalu
01.2020 - 02.2020
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.

Education

Bachelor of Administrative Science (Hons) - Bachelor of Administrative Science (Hons)

Universiti Teknologi Mara
Kota Kinabalu
12-2025

Diploma in Public Administration - Diploma in Public Administration

Universiti Teknologi Mara
Kota Kinabalu
12-2024

Pre-Diploma in Commerce -

Universiti Teknologi Mara
Tawau

Malaysian Certificate of Education (SPM) -

Sekolah Menengah Kebangsaan Bahang
Penampang
12-2019

Skills

  • Data entry
  • Communication skills
  • Scheduling
  • Timekeeping
  • Event preparation
  • Analytical skills
  • Multitasking
  • Critical thinking
  • Written communication
  • Paperwork drafting
  • Spreadsheet management

Affiliations

  • Asia Speaks 2020 - Southeast Asia Chapter: 'Culture and Heritage' Aceh, Indonesia
  • International Youth Conference (IYCON) 2020: Youth Agenda for a Better Tomorrow, Leaving No One Behind
  • Malaysia Future Leaders School, Tier 3
  • Guest Speaker at SM St. Michael Penampang Spiritual Camp

Languages

Malay
First Language
English
Intermediate (B1)
B1
Arabic
Intermediate (B1)
B1

Involvement

  • Vice President, Angkatan Belia Malaysia, Future Leaders School (MFLS), Sabah - 2021
  • Active Member, Angkatan Belia Malaysia Future Leaders School (MFLS), Malaysia - 2020 - present
  • Co-Director, FlyHigh Conference, 2019 – Present

Accomplishments

  • Best Presenters for Quality Management Poster Exhibition Day
  • Best Presenter for Field Report Presentation

REFERENCES

  • Jodielynn Geinod, Outlet Manager ZUS Coffee Sabah

   +6016 822 3493, jodielynn.geinod@zus.coffee.com

  • Jennifah Nordin, Senior Lecturer Universiti Teknologi MARA Sabah Branch

   +6013 863 8851, jenni235@uitm.edu.my

Timeline

Cafe Manager

Kaizen Coffee
04.2025 - Current

Intern

Majora Education Foundation
02.2025 - 04.2025

Barista

ZUS Coffee
08.2023 - 04.2025

Tearista

Feng Cha, Plaza 333
01.2020 - 02.2020

Bachelor of Administrative Science (Hons) - Bachelor of Administrative Science (Hons)

Universiti Teknologi Mara

Diploma in Public Administration - Diploma in Public Administration

Universiti Teknologi Mara

Pre-Diploma in Commerce -

Universiti Teknologi Mara

Malaysian Certificate of Education (SPM) -

Sekolah Menengah Kebangsaan Bahang
Annette Gloria Veronica A Durin