Annette Gloria Veronica A Durin
Sipitang
Summary
Recent graduate with strong research and technical skills, demonstrating effective problem-solving abilities. Detail-oriented with a proven capacity for rapid learning and adaptation to new environments. Committed to continuous learning and successfully managing change in dynamic settings.
Overview
6
6
years of professional experience
Work History
Cafe Manager
Kaizen Coffee
Kota Kinabalu
04.2025 - Current
- Managed daily operations ensuring smooth cafe workflow and customer satisfaction.
- Developed and implemented beverage recipes in line with cafe offerings.
- Maintained inventory levels through regular stock checks and ordering supplies.
- Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
Intern
Majora Education Foundation
Kota Kinabalu
02.2025 - 04.2025
- Coordinated logistics for events, ensuring smooth operations and participant satisfaction.
- Maintained positive working relationship with fellow staff and management.
- Supported staff in preparing educational materials for student engagement.
- Facilitated data entry and maintained accurate records of participant information.
Barista
ZUS Coffee
Kota Kinabalu
08.2023 - 04.2025
- Maintained cleanliness and organization of the coffee preparation area.
- Prepared espresso drinks and specialty beverages for diverse customer preferences.
- Assisted in training new baristas on drink preparation techniques.
- Collaborated with team members to ensure smooth service during peak hours.
Tearista
Feng Cha, Plaza 333
Kota Kinabalu
01.2020 - 02.2020
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Education
Bachelor of Administrative Science (Hons) - Bachelor of Administrative Science (Hons)
Universiti Teknologi Mara
Kota Kinabalu12-2025
Diploma in Public Administration - Diploma in Public Administration
Universiti Teknologi Mara
Kota Kinabalu12-2024
Pre-Diploma in Commerce -
Universiti Teknologi Mara
TawauMalaysian Certificate of Education (SPM) -
Sekolah Menengah Kebangsaan Bahang
Penampang12-2019
Skills
- Data entry
- Communication skills
- Scheduling
- Timekeeping
- Event preparation
- Analytical skills
- Multitasking
- Critical thinking
- Written communication
- Paperwork drafting
- Spreadsheet management
Affiliations
- Asia Speaks 2020 - Southeast Asia Chapter: 'Culture and Heritage' Aceh, Indonesia
- International Youth Conference (IYCON) 2020: Youth Agenda for a Better Tomorrow, Leaving No One Behind
- Malaysia Future Leaders School, Tier 3
- Guest Speaker at SM St. Michael Penampang Spiritual Camp
Languages
Malay
First Language
English
Intermediate (B1)
B1
Arabic
Intermediate (B1)
B1
Involvement
- Vice President, Angkatan Belia Malaysia, Future Leaders School (MFLS), Sabah - 2021
- Active Member, Angkatan Belia Malaysia Future Leaders School (MFLS), Malaysia - 2020 - present
- Co-Director, FlyHigh Conference, 2019 – Present
Accomplishments
- Best Presenters for Quality Management Poster Exhibition Day
- Best Presenter for Field Report Presentation
REFERENCES
- Jodielynn Geinod, Outlet Manager ZUS Coffee Sabah
+6016 822 3493, jodielynn.geinod@zus.coffee.com
- Jennifah Nordin, Senior Lecturer Universiti Teknologi MARA Sabah Branch
+6013 863 8851, jenni235@uitm.edu.my
Timeline
Cafe Manager
Kaizen Coffee
04.2025 - Current
Intern
Majora Education Foundation
02.2025 - 04.2025
Barista
ZUS Coffee
08.2023 - 04.2025
Tearista
Feng Cha, Plaza 333
01.2020 - 02.2020
Bachelor of Administrative Science (Hons) - Bachelor of Administrative Science (Hons)
Universiti Teknologi Mara
Diploma in Public Administration - Diploma in Public Administration
Universiti Teknologi Mara
Pre-Diploma in Commerce -
Universiti Teknologi Mara
Malaysian Certificate of Education (SPM) -
Sekolah Menengah Kebangsaan Bahang
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