Anne-Celine DOMERGUE

• Choice Hotels and Happyculture groups: 77 hotel rooms managed, 15 F.T.E, 92% occupancy / G.O.I ratio: 56%
• Managed hotel operations for smooth functioning of the hotel, ensuring high-quality standards in all departments.
• Human resources: Recruiting and retain staff members, improving T.O, working closely with workers union within the hotel.
• Management control and audit: Initiating audit and actions, performing costs (assets and operations).
• Commercial: Increasing revenue generation through strategic room pricing, inventory management, developing business categories and upselling techniques in all departments.

• AccorHotels group: 148 ensuite rooms/ 20 F.T.E / 67% occupancy / G.O.P ratio: 47%

• H.R: Supervising staff (all departments), providing training, guidance on work priorities and ensuring completion of tasks on schedule => autonomy and evolution.
• Cost control: Collaborated with vendors for cost-effective services, negotiating contracts to secure optimal pricing with suppliers according quality expected.
• Asset management:Implemented preventative maintenance programs, extending the life of equipment and reducing repair costs.

• AccorHotels group: 3 outlets / 80 F.T.E/ 90,000 covers per year / 90% occupancy seats

• Human resources: Recruiting, developing staff training programs to enhance service skills and increase overall efficiency and retain them while constantly dealing with workers unions.
• Operations: Streamlining operations (service, hygiene, skills) through regular audits of processes and implementation of best practices. Managing the kitchen as well, in absence of the chef.

• 25 F.T.E Average number of covers/days: 150 covers/ Average cover revenue: 18,90€
• Restaurant pre-opening and opening
• Human resources: Recruitment, training, scheduling, payroll, career assessment
• Technical: ensuring assets' quality and maintenance contracts
• F&B: orders, HACCP, suppliers contracts, quality controls, cost control
• Audit: HACCP, service, process

• Head waitress in a traditional "Brasserie" - Paris
• Hotel receptionist in a 5 stars hotel "Les Grandes Alpes" -Courchevel
• Head of reception in a 3 star hotel "Le clos de la Boëtie" - Sarlat la Caneda

Louvre Hotels group

Louvre hotels group

Louvre Hotels group