Anna Nor Ridhzai Ain Binti Ahmad

• Provided technical assistance to staff when needed.
• Coordinated and delivered project number and technical assistance activities.
• Assisted in the deployment of new building area and updates in NEPS system.
• Tracked and reported on key performance indicators, using data-driven insights to inform team strategy and ensure continuous improvement in service delivery.

• Drafting, control and supervising all aspects in project
• Responsible to conduct objective including period, expenses and performance.
• Supervising contractor work to avoid incident repetitive work.
• Monitoring work schedule, implementation project and implementation process
• Determine and manage risk to get decision achieved parallel to expenses that had been invested.
• Inspecting material settlement, claim process and whole project report by contractors and complete status of projects in system.

• To lead, formulate and strategize operational & maintenance plan for all transmission, broadcast, data, wireless and optical network in region towards realizing operational excellence and best practices to achieve highest network quality, availability & reliability and timely service fulfilment and effective service assurance in meeting customer expectation in most efficient and cost-effective manner.

• Manage the phone installation from slotting orders to contractor, programming switching tone for phone line.
• Monitoring all installation orders until done perfectly and complete in the systems.
• Briefing the contractor about installation works.

· Repairing electronic security system bord.

· Troubleshoot electronic board error.

· Identify and sketch schematic pcb drawing using design explorer DXP.

· Performed troubleshooting and diagnosis on malfunctioning equipment.

• Drawing plan and make wiring on board for wiring harness proton saga blm.
• Teaching and provide training to new employee.
• Monitoring quality control operation and troubleshoot wiring error.