ANIZU ARIFFIN
UNIT MANAGER CATH.LAB
Bukit Mertajam, Penang
Summary
Accomplished Unit Manager at KPJ Penang Specialist Hospital, adept in operations management and team collaboration, significantly enhanced unit efficiency and patient satisfaction. Skilled in regulatory compliance and staff development, successfully managed resources to meet stringent budgetary and safety standards, contributing to a 20% improvement in operational effectiveness. Conscientious Unit Manager proudly offering over 25 years of vast experience managing healthcare facilities and strong knowledge of emergency medical procedures. Substantial experience managing medical databases to schedule nursing staff. Organized, outgoing and energetic with excellent verbal and written communication skills.
Overview
26
26
years of professional experience
Work History
Unit Manager
KPJ Penang Specialist Hospital
04.2010 - Current
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
- Optimized staffing levels by monitoring unit needs and making data-driven adjustments to scheduling as necessary.
- Maintained accurate documentation of patient care activities, staff schedules, and unit metrics for transparency and efficient reporting.
- Developed strong working relationships with physicians, nurses, therapists, and ancillary staff for cohesive unit functioning.
- Managed budgetary constraints through careful resource allocation, cost control measures, and fiscal responsibility practices.
- Addressed clinical issues promptly to reduce risks associated with patient care or operational inefficiencies in the unit.
- Improved patient satisfaction with timely and accurate communication between patients, families, and medical professionals.
- Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
- Enhanced patient care by implementing efficient unit management processes and coordinating interdisciplinary teams.
- Maintained adequate stock of medications, supplies and equipment to meet patient needs.
- Participated actively in committee meetings to contribute insights from a Unit Manager perspective, influencing hospital-wide decisions and policies.
Cath. Lab Manager
Hospital Pantai Sungai Petani
Sungai Petani, Kedah
2004.08 - 2010.03
- Setup a new Catheterization Laboratories for the Hospital Pantai Sungai Petani.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Skilled at working independently and collaboratively in a team environment.
Medical Assistant
Kementerian Kesihatan Malaysia
Georgetown, Pulau Pinang
1998.08 - 2004.05
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Performed Exercise Stress Test for all kind of patient.
- Hock-up and analyze holter monitoring with report.
- Performed Echocardiogram test with report for Cardiologist.
- Able to performed ECG for permanent pacemaker patients and Pacemaker Interrogation.
- Performed Dobutamine Stress Echocardiogram.
- Assisting cardiologist for procedure Transesophageal Echocardiogram.
- Handling Intra Aortic Balloon Pump and assisting during insertion of IABP.
- Managing of hemodynamic monitoring during procedure coronary angiogram/angioplasty.
Education
High School Diploma -
Medical Assistant College
Ulu Kinta, Perak 04.2001 -
Skills
Operations Management
Supply Management
Staff Scheduling
Records Maintenance
Safety enforcement
Emergency procedures expertise
Documentation Review
Regulatory Compliance
Policy Development
Staff Development
Lean Management
Quality Control
Policy Implementation
Healthcare facility management
Continuous Improvement
Regulatory Requirements
Staff Management
Risk Management
Patient Safety
Budget Development
Accreditation Coordination
Data Analysis
Clinical Staff Management
Electronic Medical Record Software
Team Collaboration
Basic Life Support for Health Care Providers (BLS)
Certified in CPR/AED
Languages
English
Upper intermediate (B2)
Timeline
Unit Manager
KPJ Penang Specialist Hospital
04.2010 - Current
Cath. Lab Manager
Hospital Pantai Sungai Petani
2004.08 - 2010.03
High School Diploma -
Medical Assistant College
04.2001 -
Medical Assistant
Kementerian Kesihatan Malaysia
1998.08 - 2004.05