Anita Er Su Wan

I involves directly with trading in Oil and Gas Industry and projects for Railway Maintenance while in these positions due to limited permanent staff as this is a young company.

Procurement

• Created reports on procurement activities to inform top management decisions regarding budget allocations and strategic planning initiatives.
• Developed strong relationships with key suppliers, enabling faster response times and better pricing options.
• Achieved cost reductions by identifying opportunities for bulk purchases, negotiating discounts, or reevaluating existing supplier contracts.
• Participated in industry events such as Oil & Gas Asia (OGA) Event and other professional associations to stay current on procurement trends, best practices, and new technologies.
• Mentored junior team members in procurement best practices, fostering a culture of continuous improvement within the department.
• Prepared weekly trading/project status reports including project scheduling by microsoft project.
• Liaised with internal teams to facilitate proper pre-and post-sales service.
• Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.
• Enhanced client satisfaction by effectively managing multiple projects and ensuring timely delivery.

Account

• Maintained detailed records of account activities, ensuring accurate invoicing and budget tracking processes were in place by using accounting software such as SQL.
• Analyzed invoices to detect discrepancies, duplicate payments and overpayments.
• Prepared, filed and retrieved sales-related documents such as contracts, invoices, delivery notes and others.
• Developed and maintained strong relationships with clients, becoming trusted advisor for their account needs.
• Organized and updated account databases, ensuring team members had access to current and accurate information.
• Implemented project management techniques to overcome obstacles and increase team productivity.
• Lead and distribute accounting task to sub-ordinates in order to achieve efficiency in daily account reporting to facilitate year end account audit.

I involves directly with trading in the aviation industry and Marine Industry while in this position.

• Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
• Worked closely with sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
• Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
• Served as liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
• Cultivated long-lasting relationships with existing clients by providing ongoing support throughout post-sales process.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Implemented systems and procedures to increase sales.
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.

For my Degree program requirement, I intern as a junior project coordinator and involves with Tropicana Aman's Residential Projects in various stages which are divided into few phases Ph3 to Ph9 at Teluk Panglima Garang, Selangor. (Townhouse, clubhouse and terrace housing)

• Improved internship experience by efficiently managing assigned tasks (such as Shortlisting Contractor and Consultants for up-coming construction project and others) while meeting deadlines.
• Gained practical experience in various aspects of field, applying academic knowledge to real-world situations (such as assisting project admin to prepare contract of awarded consultants and contractors).
• Developed professional skills through hands-on experiences, including time management and effective communication.
• Assisted colleagues in their tasks when needed, fostering supportive work environment.
• Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within program.
• Participated in workshops and presentations related to residential projects to gain knowledge.
• Analyzed problems and worked with teams to develop solutions.
• Prepared project presentations slide and reports to assist Project Manager and senior Project Coordinator.
• Sorted and organized files, spreadsheets, and reports.
• Participating fortnightly site meetings and Weekly Client-Consultant Meeting to monitor progress of few projects with various stages (ranging from planning and designing stages to projects under Defect Liability Period) and ultimately ensures that project is in line with it's schedule.