Diving
ANITA CHIN
.
Petaling Jaya, Selangor
Summary
I am an enthusiastic, self-motivated, reliable and hardworking person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am also able to work well under pressure and adhere to strict deadlines.
Overview
14
14
years of professional experience
4
4
Languages
Work History
INTERNATIONAL STUDENTS COORDINATOR
GENTLE PARTNER SDN BHD
01.2023 - Current
- ASSIST STUDENTS TO APPLY FOR UNIVERSITIES IN MALAYSIA
- UNIVERSITIES AND VISA APPLICATIONS
- ASSIST STUDENTS TO COMMUNICATE WITH THEIR PROFESSORS
SALES AND MARKETING MANAGER
BUDDY GROUP SDN BHD
07.2019 - 11.2022
- Increased sales revenue by implementing targeted marketing strategies and effective sales techniques.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Keep a good communication with clients via emails and phone calls
- Led a high-performing sales team, providing coaching and ongoing support to ensure success.
Region Sales Executive
J&T Express
08.2018 - 06.2019
- Collaborated with internal teams, such as product development and customer support, to ensure seamless client experience throughout the sales process.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Reviewed competitors'' offerings periodically to stay informed about industry trends and maintain a competitive edge.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Mentored junior sales representatives, providing ongoing coaching to improve their performance.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Generated leads for the sales team by identifying potential customers through targeted outbound calls.
Customer Service Manager
Borneo Unlimited Marine Sports Sdn Bhd
05.2014 - 05.2017
- Improved response times for customer inquiries
- Optimized workflow processes to maximize efficiency while maintaining an unwavering commitment to client satisfaction.
- Implemented quality control measures to maintain high standards of service across all touchpoints within the organization.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
Sales Manager
Gts Travel Services Sdn Bhd
06.2010 - 03.2014
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Increased sales revenue by developing and implementing effective sales strategies.
- Attend road shows to meet with clients physically and provide a clear and professional introduction of our products to clients
Education
Diploma - Marketing
Tunku Abdul Rahman Kolej
Kota Kinabalu 04.2001 -
Skills
Customer Service
Interests
Swimming
Reading
Timeline
INTERNATIONAL STUDENTS COORDINATOR
GENTLE PARTNER SDN BHD
01.2023 - Current
SALES AND MARKETING MANAGER
BUDDY GROUP SDN BHD
07.2019 - 11.2022
Region Sales Executive
J&T Express
08.2018 - 06.2019
Customer Service Manager
Borneo Unlimited Marine Sports Sdn Bhd
05.2014 - 05.2017
Sales Manager
Gts Travel Services Sdn Bhd
06.2010 - 03.2014
Diploma - Marketing
Tunku Abdul Rahman Kolej
04.2001 -
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