ANIS NAJIHA BINTI HISHAM MUDDIN
Data Management Associate
Bangi, Selangor
Summary
Knowledgeable Data Management Associate with solid foundation in managing and organizing data systems. Proven track record in enhancing data accuracy and ensuring data compliance. Demonstrated expertise in managing and inputting large volumes of data accurately and efficiently into in-house databases software tools. Able to work closely with team members, supervisors and other departments to ensure smooth cut offs validation met for day-to-day business operation.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Data Management Associate
DHL Express Asia Pacific Shared Services Sdn Bhd
11.2021 - 08.2026
- Managed custom clearance and classification of import declarations based on Invoice and Air Waybill data into the AS 400 system, ensuring compliance with stringent customs requirements and DHL Global SOPs.
- Researched and identified shipment items to match the appropriate tariff codes for mainly UK Import customs clearance, ensuring accurate calculation of Duties and Taxes, or granting applicable reliefs where relevant.
- Provided root-cause analysis (RCA) for data input errors, identifying issues and implementing action plans to prevent recurrence.
- Presented monthly performance reports on daily productivity,
efficiency, and quality during Performance Discussion meetings. - Adhere to requirements in Personal Data Protection Act (PDPA) and establish necessary policy and procedures to comply with the PDPA.
- Monitored and maintained daily KPIs, achieving targets of 7.5 hours of utilization, 98% quality, and 95% productivity.
- Supported Senior Associates and Supervisor with ad-hoc tasks as needed, contributing to team efficiency and performance.
Cashier (Part-Time)
Hijrah Halal Mart
11.2019 - 12.2019
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service, ensuring a positive shopping experience.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted in inventory management through restocking and organization of products.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Assistant Preschool Teacher (Part-Time)
Iman Taqwa Preschool
11.2018 - 12.2018
- Assisted in developing and implementing age-appropriate lesson plans for diverse learning styles.
- Supported classroom management by maintaining a positive and engaging learning environment.
- Collaborated with lead teacher to assess student progress and adapt instructional strategies as needed.
- Organized and facilitated educational activities that promoted social, emotional, and cognitive development.
- Communicated effectively with parents regarding student behavior, progress, and developmental milestones.
- Enhanced classroom organization by streamlining supplies management and resource allocation.
- Contributed to curriculum development by researching innovative teaching techniques and materials for preschool education.
- Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
Education
Bachelor of Arts - History
National University of Malaysia (UKM)
Bangi, Selangor, Malaysia 04.2001 -
Higher Education Certificate Malaysia (STPM) -
Sekolah Menengah Kebangsaan Agama Sheikh Haji Mohd Said
Seremban, Negeri Sembilan, Malaysia 04.2001 -
Skills
Typing Speed and Accuracy
Data Ethics
Data Monitoring
Microsoft & Basic Software Knowledge
Citrix Workspace
Attention to Detail
Research and Decision Skills
Interpersonal Skills
Adaptability and flexibility
Data backup and recovery
Personal Information
Date of Birth: 25th November 1998/ 28 years old.
Posses Own Transport: Yes.
Willing to Travel: Yes.
Willing to Relocate: Yes.
Expected Salary: RM 3,865 - RM 4,160.
Availability: 5 weeks.
Achievements and Certifications
- Role Model, 2025
- CIS_XFunctional Security Awareness Recertification, 2026.
- Understanding Unconscious Bias (COURSE), 2025.
- Certified data protection, 2025.
- Certified Go Green Specialist Foundation (English), 2025.
- Information Security Awareness (English), 2025.
- Understanding Unconscious Bias Certificate, 2025.
- Code of Conduct Certificates, 2025.
- CIS_XFunctional_Digitalization Module, 2024.
- Human Rights, 2022.
References
Referees' information will be provided upon request.
Timeline
Data Management Associate
DHL Express Asia Pacific Shared Services Sdn Bhd
11.2021 - 08.2026
Cashier (Part-Time)
Hijrah Halal Mart
11.2019 - 12.2019
Assistant Preschool Teacher (Part-Time)
Iman Taqwa Preschool
11.2018 - 12.2018
Bachelor of Arts - History
National University of Malaysia (UKM)
04.2001 -
Higher Education Certificate Malaysia (STPM) -
Sekolah Menengah Kebangsaan Agama Sheikh Haji Mohd Said
04.2001 -