Passionate and results-driven maintenance officer with proficient experience in property management, building inspection, and customer services. Recognized as a visionary and creative thinker with strong analytical skills adept at conceptualizing solutions that align with respective policies per established service standards within acceptable levels of risk. Equipped with excellent communication skills, work ethics, and a strong sense of leadership, boasting a commendable record of accomplishment.
Overview
5
5
years of professional experience
Work History
Property Maintenance Officer
Aset Kayamas Development Sdn Bhd
03.2021 - Current
Executed & Managed the full vacant possession (VP) processes from before VP until handing over to Joint Management Body (JMB)
Managed on site daily operation of all matters relating to Vacant Possession (VP) & defects throughout the Defect Liability Period (DLP)
Ensured smooth operation during delivery of vacant possession in accordance to given policies, standard operating procedures, and standing orders
Liaised with VP Team to obtain customers' appointment listing & prepared for VP handing over including keys arrangement, checklist, forms, VP handbooks, and VP kits
Managed & coordinated all operations on related matters to defects
Resolved day-to-day operational issues to reach short and long term company benchmark
Liaised with main contractor, consultant, and authorities on operational matters
Maintained proper records of all defect complaints received and ensured timely attention in resolving all issues as per established service standards
Attended to owners' feedback & inquiries in tactful manners
Adhered to any ad-hoc matters on-site as developer representative present
Apprenticeship Trainee
Permodalan Nasional Berhad
03.2020 - 10.2020
Assisted building manager in supervising vendors for service, maintenance and refurbishment works
Prepared tender documentation, tender selection, appointment of vendors and vendor evaluation
Prepared yearly operational plan for preventive & corrective maintenance under the supervision of building executive
Ensured building related files are properly maintained and kept up to date in accordance with the company policy
Attended to tenants' complaints and inquiries up to tenants' satisfaction
Completed assigned tasks efficiently while maintaining high-quality standards as per company guidelines
Education
Bachelor of Building Surveying -
University of Malaya
Kuala Lumpur
04.2001 -
Skills
Administration
Timeline
Property Maintenance Officer
Aset Kayamas Development Sdn Bhd
03.2021 - Current
Apprenticeship Trainee
Permodalan Nasional Berhad
03.2020 - 10.2020
Bachelor of Building Surveying -
University of Malaya
04.2001 -
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