ANIS SYAFIQAH BT MOHD FADZIL

• Managed patient registration and medical records
• Assisted doctors during consultations and treatments
• Prepared medical equipment including nebulizers and basic tools
• Supported injection preparation under doctor supervision
• Measured patient vital signs (blood pressure, height)
• Prepared ultrasound/scanning equipment for examinations
• Assisted in medication preparation and organization
• Provided friendly and professional patient service

• Managed and updated records of foreign workers and domestic helpers
• Keyed in and verified employer and worker information accurately
• Processed documentation related to applications and approvals
• Followed up with employers regarding incomplete documents and status updates
• Handled official correspondence and maintained proper filing systems
• Ensured confidentiality of sensitive government and applicant data
• Coordinated with internal departments for smooth workflow
• Performed administrative reporting and data management tasks

• Managed operations and workforce deployment for cleaning services across 10 schools in Hulu Selangor district
• Supervised and coordinated cleaning staff to ensure service quality and compliance with requirements
• Prepared and processed staff payroll, including attendance tracking, leave deductions, and salary calculations
• Handled complaints from schools and ensured timely resolution and follow-up actions
• Managed procurement of cleaning supplies, including placing orders and coordinating with suppliers
• Liaised with vendors on pricing, delivery, and invoicing matters
• Prepared and verified invoices in coordination with suppliers and company requirements
• Allocated and distributed cleaning supplies efficiently to each assigned school
• Represented the company in meetings with Pejabat Pendidikan Daerah and Pejabat Tanah
• Ensured smooth daily operations through effective coordination, documentation, and reporting

• Prepared audit documentation to ensure compliance and accuracy
• Ensured all departmental records were complete and well-organized
• Coordinated maintenance requests, ensuring prompt resolution to minimise downtime
• Monitored safety and complaint reports across departments
• Ensured engineering team responded efficiently to issues
• Managed inventory and ensured sufficient supplies
• Recorded and tracked complaints and service requests
• Performed general administrative and documentation duties
• Managed complaints through clear communication and effective problem-solving to enhance customer satisfaction
• Identified issues, analysed information and provided solutions to problems.
• Actively listened to customers to fully understand requests and address concerns.

● Attended board meetings with department heads and CEO
● Prepared and recorded meeting minutes
● Handled patient complaints and coordinated follow-up actions
● Assisted HR in recruitment and interview coordination
● Ensured service quality standards across departments
● Managed documentation and reporting tasks

• Provided administrative support to multiple departments, aiding in the smooth running of day-to-day operations.
• Photocopied and printed documents for office team members.
• Filed physical and digital copies of important documents to maintain accurate and consistent records.