Good
Anis Ariff
Shop Assistant
Batu Caves, Selangor,MY
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at KK Mart. Skilled in POS systems and renowned for exceptional customer service, I efficiently managed stock and reduced wait times, significantly contributing to store maintenance and cleanliness. My friendly demeanor and ability to maintain composure under pressure are my hallmarks.
Overview
2
2
years of professional experience
Work History
Shop Assistant
KK Mart
02.2023 - 06.2024
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
- Reduced wait times by efficiently processing transactions at the cash register.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Checked incoming orders and organized new stock.
Kitchen Crew Member
Container Kebab
09.2022 - 06.2023
- Made food according to standard recipes with requested changes for customer satisfaction.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, streamlining food preparation processes.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Increased customer satisfaction levels through attention to detail in preparing visually appealing dishes that met dietary restrictions or preferences.
- Followed recipes and chef instructions to prepare food correctly.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Education
High School Diploma -
Smk Taman Selayang
Batu Caves, Selangor, Malaysia 04.2001 -
Skills
Supply Maintenance
POS Systems
Store maintenance
Customer Service
Cash Handling
Friendly and Helpful
Software
Languages
Malay, English
Native language
Malay
Proficient
C2
Timeline
Shop Assistant
KK Mart
02.2023 - 06.2024
Kitchen Crew Member
Container Kebab
09.2022 - 06.2023
High School Diploma -
Smk Taman Selayang
04.2001 -