Anil Pervaiz

• Team leader & Head of department
• Manage and Monitor overall operations in central kitchen, warehouse & restaurants
• Update overall operations filing record
• Assist Operations Director for overall operation matters
• Conduct overall meetings and record keeping

Promoted as Franchise Executive on 01.01.2022

• Checking all required documents record at all restaurants
• To visit all the restaurants every month for the internal operations, documentation & SOPs audit purposes
• To handle the staff requirements at all restaurants
• Handling the HACCP department in terms of external audits and internal documentations
• Handling the Typhoid and Food handlers’ course of all staffs at all outlets
• Assisting the MD on overall franchise matters and requirements
• Handling all the franchisees correspondences
• Implemented safety protocols to minimise workplace hazards.
• Developed strategies to improve overall productivity.
• Maintained documentation, aided in easy retrieval of information.
• Allocated work amongst team members, ensured equitable distribution.
• Assisted in recruitment and training of new staff members.
• Coordinated with suppliers for assurance that incoming materials met required food safety standards.
• Proactively managed changes to legislation, ensuring continued compliance within the company's operations.
• Ensured regulatory compliance by keeping abreast of latest industry trends and legislation.
• Managed HACCP compliance by developing, implementing and maintaining food safety systems
• Improved understanding of food safety regulations across the business through delivering informative briefings.
• Facilitated staff training on hygiene best practices, enhancing overall cleanliness in the workplace.
• Maintained up-to-date documentation of all HACCP procedures and records for audit purposes.
• Liaised closely with Quality Assurance teams to ensure consistent adherence to HACCP guidelines.
• Implemented corrective actions following internal audits, leading to enhanced quality control measures.
• Created a culture of continuous improvement around HACCP standards in the organisation, building team engagement and accountability.
• Inspected food preparation and storage procedures against statutory guidelines, implementing process changes as needed.
• Maintained records of inspections, site visits and findings.

• To assist on website SEO projects
• To update Company’s Social Media accounts
• To assist on client’s website SEO projects and updates
• To assist on Quotes and Invoices
• To assist on Digital marketing projects
• To assist on market surveys for SMS Marketing projects

• Team leaders & Head of department
• Manage and Monitor overall operations in central kitchen, warehouse & restaurants
• Assign duties to the managers, supervisors & drivers on daily basis
• Calling customers for up-coming event confirmation
• Update overall operations filing record
• Assist Operations Director for overall operation matters
• Conduct overall meetings and record keeping
• Look after the events from base by providing backup for any misshapes or emergencies
• Facilitated communication between teams for seamless collaboration.
• Ensured smooth operations with strict adherence to guidelines.
• Set performance metrics, enhanced team productivity.
• Achieved project deadlines by prioritising tasks effectively.
• Maintained documentation, aided in easy retrieval of information.

Achievements:

• Promoted to Senior Coordinator after 2 months of joining on extra ordinary performance

• 2 Times Employee of the year for best performance in year of 2015 & 2017

Collecting landline numbers data from Iran and enter into the system.

• Provide on call services to the customers regarding Sim card activation package plans, ownership transfer & other services available
• Record customers data & information.  To provide fast, detailed and clear information to the customers
• To ensure customer’s satisfaction on any matters
• Achievements: Remained in top 10 employees list for 9 months by providing and maintaining best calls quality and customers experience