Angelina Susaynathan
Selangor
Summary
Versatile professional with experience as a house officer and customer service representative, demonstrating resilience, adaptability, and a commitment to excellence. Proficient in patient assessment, clinical decision-making, emergency management, and multidisciplinary teamwork within medical settings. Skilled in customer service, problem resolution, financial literacy, and achieving sales targets in banking operations. Dedicated to delivering evidence-based care and exceptional service while fostering collaboration across diverse teams. Aspires to leverage a unique blend of medical expertise and customer-focused skills to drive impactful outcomes in dynamic environments.
Overview
1
1
year of professional experience
Work History
House Officer
Hospital Kajang
Selangor, Malaysia
04.2025 - Current
- Delivered comprehensive patient care across multiple clinical disciplines including obstetrics & gynaecology, general surgery, orthopaedics, and paediatrics.
- Conducted patient assessments and participated in clinical decision-making, emergency management, and multidisciplinary teamwork.
- Dedicated to delivering safe, evidence-based, and patient-centred care.
- Assisted in emergency and elective procedures, contributing to successful surgical outcomes.
Customer Service Representative
HSBC Singapore
Kuala Lumpur, Malaysia
08.2025 - 03.2026
- Delivered professional customer service by addressing enquiries, resolving complaints, and providing tailored banking solutions to enhance customer satisfaction.
- Educated customers on banking products and services, including savings accounts, loans, credit cards, and digital banking platforms.
- Demonstrated accuracy and attention to detail when processing customer requests and transactions.
- Facilitated branch operations and collaborated with colleagues to consistently meet and exceed service excellence targets.
Education
Doctor of Medicine - Bachelor Of Medicine and Bachelor Of Surgery
MSU
Shah Alam01-2025
A level - STPM
Sekolah Menengah Kebangsaan Sungai Choh
Rawang 01-2017
SPM
Sekolah Menengah Kebangsaan Bukit Sentosa
Rawang 01-2015
Skills
- Patient assessment and education
- Clinical decision-making
- Emergency management
- Medical consultation and counselling
- Multidisciplinary teamwork
- Resilience and endurance
- Customer service
- Financial literacy
- Branch operations excellence
- Sales targets achievement
Timeline
Customer Service Representative
HSBC Singapore
08.2025 - 03.2026
House Officer
Hospital Kajang
04.2025 - Current
Doctor of Medicine - Bachelor Of Medicine and Bachelor Of Surgery
MSU
A level - STPM
Sekolah Menengah Kebangsaan Sungai Choh
SPM
Sekolah Menengah Kebangsaan Bukit Sentosa