Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angel Loh

Angel Loh

Admin
KL

Summary

In the 7 years of work,she has covered core sales admin
support functions within the SME company.

Overview

5
5
years of professional experience

Work History

Admin Account

Super Cool Car Care
1 2018 - 01.2019
  • Provided valuable feedback to leadership on market dynamics, enabling continuous improvement of product offerings and service standards.
  • Positioned global capabilities to expand market share.
  • Created sales forecasts to target daily, monthly and yearly objectives.

Admin & Customer Service

Sheng Lin Forwarding SDN BHD
01.2023 - 01.2024
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Negotiated successful resolutions between customers and the company during disputes or disagreements.
  • Created and maintained detailed database to develop promotional sales.
  • Resolved customer complaints with empathy, resulting in improved satisfaction ratings.

Sales Admin Support

South East Asia Auto Parts SDN BHD
01.2019 - 01.2022
  • Inspected logs to ascertain characteristics or defects such as water damage, splits, knots, broken ends, rotten areas, twists, and curves.
  • Collaborated with cross-functional teams to ensure seamless integration of Scaler components.
  • Mentored junior team members, providing guidance on best practices and technical expertise to support their professional growth.
  • Promoted proper and safe spreading of logs for scaling, loading of log deck and unloading and loading of trucks.

Education

SMK JIN JANG
Kuala Lumpur, Malaysia
2017

Skills

-Excellent verbal and written communication, active listening, and conflict resolution

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Languages

Chinese
Malay
English

Timeline

Admin & Customer Service

Sheng Lin Forwarding SDN BHD
01.2023 - 01.2024

Sales Admin Support

South East Asia Auto Parts SDN BHD
01.2019 - 01.2022

Admin Account

Super Cool Car Care
1 2018 - 01.2019

SMK JIN JANG

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