Ang Eric
Bukit Mertajam, Penang
Summary
I have been working in the service industry since I started working, so I have absolute experience in serving customers, and I have the patience and ability to solve customer problems and complaints. My learning ability and ability to adapt to work are both good.
Overview
4
4
years of professional experience
Work History
Supervisor
Sushi Wafu
Icon City , Bukit Mertajam
01.2020 - 02.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Supervisor
Little Hong Kong
Sunway Carnival ,Butterworth
02.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
Skills
- Training and mentoring
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Staff Discipline
- Inventory Control
Timeline
Supervisor
Little Hong Kong
02.2023 - Current
Supervisor
Sushi Wafu
01.2020 - 02.2023