Summary
Overview
Work History
Education
Skills
Timeline
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Anfal Tariq Suhaf

Srinagar - Jammu&kashmir

Summary

Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Amazon
Jammu&kashmir, India
01.2023 - 02.2024
  • Determined accurate prices for customer services, consistently searching for deals and best prices.
  • Monitored customer satisfaction levels through surveys and feedback forms.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.
  • Strengthened customer retention by offering discount options.

Education

Master of Science - Data Science

Asia Pacific University
Kuala Lumpur
01-2026

Bachelors of Commerce - Business Administration

Islamia College of Science And Commerce
Srinagar
10-2022

Skills

  • Data analysis
  • Machine learning
  • Statistical modeling
  • Customer service
  • Project management
  • Business intelligence
  • Effective communication
  • Team collaboration
  • International sales support

Timeline

Customer Service Representative

Amazon
01.2023 - 02.2024

Master of Science - Data Science

Asia Pacific University

Bachelors of Commerce - Business Administration

Islamia College of Science And Commerce
Anfal Tariq Suhaf