Have proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Human Resources Manager
Prouvers Sdn Bhd
03.2024 - Current
Human Resources
Oversee full-cycle recruiting process by sourcing, screening and interviewing candidates.
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
Collaborated with department heads to align HR initiatives with overall business goals and objectives.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Troubleshot and resolved problems with HR software to enhance production support and minimize downtime.
Maintained accurate HR records, guaranteeing timely access to essential information when needed.
Oversee payroll and benefits for employees, minimizing financial discrepancies.
Facilitated successful organizational restructuring, ensuring smooth transitions and minimal disruption to operations.
Finance
Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Prepared annual budget and provide detailed analysis of historical data and future projections.
Managed cash flow effectively through vigilant monitoring of incoming revenue streams and outgoing payments schedules.
Increased efficiency in accounts payable and receivable, implementing robust tracking systems.
Business Operations Senior Executive
GEM Live Sdn Bhd (Subsi of NetX Holdings Berhad)
09.2020 - 03.2024
Operations
Streamlined business operations by identifying inefficiencies and implementing process improvements.
Upkeep and maintain the relevancy of all legal contracts and T&Cs for all business units and external party contracts (liaise closely with Legal).
Monitor store operations status and provide recommendations/solutions including operations workflow and inventory management to improve retail operation.
Involved in setting up a F&B retail business, including the exposure of relevant licenses application, draft of tenancy agreements and implementation of POS system.
Experienced in Point of Sales (POS) system for the retail.
Develop departmental SOPs for every business unit and identify areas that need improvement.
Review and improve the business processes and procedures of the day-to-day operations.
Involved in multiple ad-hoc projects such as event management (F&B retail opening and company events) and festive season gifting project (generating half a million sales in 2022).
Reduced operational risks while organizing data to forecast performance trends.
Prepare weekly management report for CEO.
Finance
Ensure payment requisition are properly authorized with relevant supporting documents and track expenditures are within the monthly budget.
Work closely with Finance on monthly sales record keeping.
Perform stock count on monthly basis and ensure good inventory control.
Maintain stock inventory for florist and gifting business.
Involved in the analysis and preparation of a new business model forecast.
Finance Executive
Genting Malaysia Berhad
02.2020 - 09.2020
Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
Ensured compliance with all relevant regulations, maintaining accurate records of financial transactions and reporting requirements.
Involved in the Finance for Theme Park division (which covers Genting Skyway and Car Park).
Ensure timely reporting of Theme Park Daily Revenue Reports, Weekly Reports and Monthly Report.
Responsible to ensure daily income audit function effectively and efficiently.
Check and post Accounting Journal Entries in SAP system.
Prepare Skyway and Car Park Monthly Performance Report (MPR).
Ensure manual Payment Requisition Forms are properly authorized with relevant supporting documents attached.
Liaise with SAS team to maintain Awana Skyway new packages into SAS – DRR system.
Assist in preparation of Skyway and Car Park Mid-Year Review and Operation Annual Budget.
Work closely with operation personnel on all issues related to internal control procedures for income audit.
Assist in cost reduction based on nature of expense and budget allocated (during pandemic).
Merchant Operations Executive (Intern)
GEM Live Sdn Bhd (Subsi of NetX Holdings Berhad)
04.2019 - 09.2019
Setting up new merchant profiles for the table reservation & take-away mobile app.
Train and educate merchants by providing effective tutorial on how to use the mobile app.
Manage and handle payment discrepancies for both merchant and customer.
Tax Consultant (Intern)
Ernst & Young Tax Consultants Sdn Bhd
01.2019 - 03.2019
Working under Tax - Transaction Tax; deals with merger and acquisition (M&A) transactions and tax advisory including tax structuring and tax due diligence.
Prepare proposal for the potential clients.
Assist Seniors to provide extensive evaluation on the transaction from tax perspective (identify any potential tax liabilities before the deal)
Auditor Intern
Ernst & Young Advisory Services Sdn Bhd
01.2018 - 03.2018
Working under Assurance - Financial Service Organization (FSO group).
Performed statutory audit for financial institutions.
Verified accuracy, compliance and completeness of team auditing work.
Built strong relationships with clients and open communication to facilitate accurate audits.
Improved financial reporting accuracy by identifying and addressing internal control deficiencies.
Prepared working papers, reports and supporting documentation for audit findings.
Mathematics Tutor
ERA Tuition Centre
01.2017 - 09.2017
Provide Secondary Level Mathematic tuition (up to PT3/PMR level)
Teaches a total of 30 students for Form 1, 2 and 3.
Education
Bachelor of Arts - Accounting & Finance
Taylor's University Lakeside Campus
Subang Jaya, Selangor, Malaysia
04.2001 -
Taylor's Business Foundation - Business
Taylor's University Lakeside Campus
Subang Jaya, Selangor, Malaysia
04.2001 -
Skills
Business Workflows
Data Analytics
Operations Management
Microsoft Office Proficient
Financial Management
Budgeting and Forecasting
Strategic Planning
Staff Management
Employee Relations
Software
Microsoft Office (Excel, Words, PPT)
SAP Accounting
HR Management System
Timeline
Human Resources Manager
Prouvers Sdn Bhd
03.2024 - Current
Business Operations Senior Executive
GEM Live Sdn Bhd (Subsi of NetX Holdings Berhad)
09.2020 - 03.2024
Finance Executive
Genting Malaysia Berhad
02.2020 - 09.2020
Merchant Operations Executive (Intern)
GEM Live Sdn Bhd (Subsi of NetX Holdings Berhad)
04.2019 - 09.2019
Tax Consultant (Intern)
Ernst & Young Tax Consultants Sdn Bhd
01.2019 - 03.2019
Auditor Intern
Ernst & Young Advisory Services Sdn Bhd
01.2018 - 03.2018
Mathematics Tutor
ERA Tuition Centre
01.2017 - 09.2017
Bachelor of Arts - Accounting & Finance
Taylor's University Lakeside Campus
04.2001 -
Taylor's Business Foundation - Business
Taylor's University Lakeside Campus
04.2001 -
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