Summary
Overview
Work History
Education
Personalparticulars
Accomplishments
References
Timeline
Generic

Ananthan Nagaratnam

Senior Sales Manager
Johor Bahru, Johor,JHR

Summary

Hardworking and driven sales management professional with a proven track record of revitalizing sales operations and maximizing profits through strategic alignment of procedures. Skilled in improving sales processes to streamline operations and strengthen overall performance. A multifaceted leader, brings an analytical and diligent approach to building and leading strong teams. Commitment to motivating others and extensive knowledge of penetrating new territories and promoting product lines make a focused Sales Manager. Excels as a highly effective mentor, constantly assessing individual and group performance to implement improvements and set achievable goals. With a background in establishing and nurturing lucrative partnerships, determined to drive success in any organization.

Overview

14
14
years of professional experience

Work History

Manager, Sales

AMOS Group Limited
Johor Bahru, Johor
08.2017 - Current
  • Key account Manager, full spectrum of Sales activities
  • Managing projects from tender up until delivery
  • Managed key accounts, achieving a 400% increase in Malaysia market sales (MYR3 Million to MYR15 Million) within one year.
  • Developed and implemented growth strategies, driving profitable sales growth across assigned sectors.
  • Secured maximum buy-in from key customer stakeholders, fostering strong and lasting relationships.
  • Managed projects from tender stage to successful delivery, including projects for Chevron Thailand, Yunlin Taiwan, and Shell TIMI.
  • Utilized Salesforce CRM to track opportunities, manage customer relationships, and generate timely reports.
  • Obtain market intelligence and enhances the visibility and reputation of Company, its services and ability to provide holistic solutions
  • Use Salesforce (CRM) for all opportunities
  • Manage the customer contract, budget and costing for Inventory Management
  • Review the sales pipeline, top line revenue, margin performance
  • Manage Company overall AR, work together with Finance Department for Company's cash flow
  • Owning and achieving annual Sales budget within assigned accounts
  • Ensure all global Sales Policy, processes and guidelines relating to the key account are adhered to
  • Drive profitable sales growth for the allocated customers across all sectors responsibility
  • Develop and deployment of growth strategies and plans for the area and business streams under the position's responsibility, in conjunction with Operations and (Key) Account Managers across the respective region
  • Develops a personal network within the business sector represents AMOS with customers and at business events
  • Obtain market intelligence and enhances the visibility and reputation of AMOS, its products, services and ability to provide holistic solutions
  • Enters customers information from research and direct customer contact into Salesforce (Customer Relationship Management System), ensuring AMOS has quality sales data to drive effective customer retention and business development activities
  • Utilizes the salesforce effectively to drive sales activity plans and to deliver timely reporting
  • Adhere to Company processes, procedures and utilizes the Salesforce and other tools to document customer interaction, needs and business projections
  • Drive growth of the Key Account by ensuring appropriate collaboration across all functions
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Focus on selling and value added solutions to the strategic customer defined in the account growth plan
  • Personally engage with all regional key decision makers of the Key Account
  • Attend regular review meetings with Head of Section (HOS)
  • Review account pipeline (including FRQ's) activities and performance using Salesforce (CRM)
  • Review new opportunities, new business, loss business and new competition on a regular basis and take corrective actions, where applicable
  • Support HOS in ensuring minutes from Strategic Reviews are distributed to all relevant stakeholders and corrective actions are followed up
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Business Development Support

Fastenal Malaysia Sdn Bhd.
Johor Bahru, Johor
04.2013 - 07.2017
  • Sales Executive
  • Increase and exceeded monthly sales targets, achieving a 150% increase (MYR60,000 to MYR150,000) in sales while providing value to customers.
  • Successfully developed new business territories and secured new client accounts.
  • Implemented vendor management inventory (VMI) solutions, minimizing customer stock levels and optimizing inventory management.
  • Managed the supply chain, ensuring on-time delivery of products to customers through various modes (sea, air).
  • Led the sourcing team to identify new vendors, reduce product costs, and increase profit margins. Marketing the product and the service of the company
  • Venturing into new territory for new business
  • Managing customer Warehouse, keeping minimum stock at customer's end and managing the min and max of the total parts (Kanban system)
  • Planning and managing customer stock (Forecast)
  • Regularly participated in professional development opportunities, staying up-to-date on industry trends and best practices to ensure continued success in the Business Development Support Representative role.
  • Supported firm''s business development efforts by creating informative client newsletters highlighting recent legal developments and trends.
  • Supported internal teams such as marketing or product development by providing relevant feedback from customers regarding current products or potential improvements.
  • Supported new business development efforts by conducting competitor analyses and gathering intel on potential sales leads.
  • Reduced employee turnover by creating a supportive work environment focused on growth and development opportunities.
  • Sourcing for new vendors for products for better costing and increase margin
  • Presenting cost saving programs to customer
  • Presentation on quarterly cost and product saving to customer
  • Analyze cost saving improvement for customer (process mapping)
  • Localization of products and services for customer
  • Managing the Inside sales (Quotation and customer service)
  • Managing the supply chain (Delivery of products/Export, and import parts)
  • Managing the vendors (Mostly US, UK and China)
  • Present quarterly forecast on sales and new customers to management
  • Lead the sourcing team to identify new vendors for better costing and increase the profit
  • Lead the negotiation with the vendors

Metrology Engineer

U Cal Tech (M) Sdn Bhd.
Johor Bahru, Johor
01.2012 - 04.2013
  • Managed a team of sales representatives to develop sales and customer relationships within the assigned territory.
  • Led overseas calibration projects in Papua New Guinea, Eastern Malaysia, and Singapore.
  • Conducted on-site calibration and troubleshooting of machinery, ensuring customer equipment functionality.
  • Contributed to team efforts in securing new business opportunities in Singapore and West Johor Bahru.
  • Lead the mechanical calibration and electrical lab
  • Conducting Training in Measurement Uncertainty in calibration
  • Certified Internal Auditor for ISO/IEC 17025
  • Developed cost estimates and project specifications for proposals.
  • Conducting on-site calibration and trouble-shooting Machines
  • Representative the management during the customer audit and System Audit
  • Lead the Management Review Board meeting
  • Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.

Assistant Engineer, Quality Department

Jabco Filter System Sdn. Bhd.
Johor, Johor
09.2010 - 01.2012
  • Assistant Engineer, Quality
  • Developing Quality Instructions, Work Instruction and checklist for new drawing issued
  • Collaborate with customers (prime cons) towards improvement plan to provide better quality
  • Team member of Organization's Improvement and kaizen team (Lean)
  • Lead product Qualification during development, product localization, cost down activities for new products
  • Lead Quality assurance activities
  • Inspection product Qualification and process validation and standard setting
  • Supporting NPI team in success in the new product shipment without delay
  • Coordinate and organize management & operation meeting for market claim and critical issue
  • Supporting production line whenever there are issue's in-term of Quality
  • Lead current Supplier Assessment, Supplier Manufacturing Audit
  • Plant Safety Committee Member
  • Carrying out Safety Audit on a monthly basis throughout the plant and every unsafe act by plant operators and unsafe working conditions are noted and further action taken to avoid any near misses or accidents
  • Working together with the Safety Officer on implementing Safety Training and Awareness for all transporters of JABCO's products every quarterly
  • Assisted in development, design and execution of projects.
  • Streamlined workflow processes through effective management of resources, materials, and labor allocations.
  • Developed cost-effective solutions for engineering challenges while maintaining high-quality standards and meeting deadlines.

Education

Bachelor's degree - International Marketing (Hons)

University Malaysia Sabah
Labuan
01.2006 - 2010.01

Personalparticulars

Date of Birth : 10/04/86

Nationality.   : Malaysian

Gender          : Male

Marital status : Married

Availability     : 1 month

Accomplishments

1) Increased Malaysia market sales by 400% (from MYR3 million to MYR15 million) annually.

2) successfully Conducted market research to identify growth opportunities and enhance AMOS' brand visibility and reputation.

3) Built strong customer relationships by actively engaging with key stakeholders and addressing their needs.

4)Expanded business operations into new markets and territories.

5)Increased sales by 150% (from MYR60,000 to MYR150,000) while delivering exceptional value to customers.

6) Successfully led and executed international projects in diverse regions, including:

  • Papua New Guinea (Palm Oil Mills)
  • Eastern Malaysia (Palm Oil Mills)
  • Singapore (Electronic Sectors)

References

Mr. Yehgambaram Shanmugam

Engineering Manager,

CIBA Vision (Alcon) Sdn. Bhd.

+6019 7109503

yehgambaram.shanmugam@alcon.com

Mr. Mohammad Azhar

Business Development manager

Fastenal Malaysia Sdn.Bhd

+6017 7545654

mbinabdu@fastenal.com

Timeline

Manager, Sales

AMOS Group Limited
08.2017 - Current

Business Development Support

Fastenal Malaysia Sdn Bhd.
04.2013 - 07.2017

Metrology Engineer

U Cal Tech (M) Sdn Bhd.
01.2012 - 04.2013

Assistant Engineer, Quality Department

Jabco Filter System Sdn. Bhd.
09.2010 - 01.2012

Bachelor's degree - International Marketing (Hons)

University Malaysia Sabah
01.2006 - 2010.01

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Ananthan NagaratnamSenior Sales Manager