SAP HCM
ANAMIKA SINGH
Human Resource / People & Culture Manager
Kuala Lumpur
Summary
A competent Human Resource / People & Culture Manager with 7+ Years Industry Exposure in IT/BPO, Oil & Gas & Real Estate with a proven track record to leverage sound HR domain knowledge and expertise to apply & oversee tasks to conceptualize HR strategies & policies, compensation & benefits including providing creative solutions for organization design as well as collaboratively promote transformation management to facilitate capacity building &. accomplish operational excellence & currently working as People & Culture Manager, with Encora Inc., Kuala Lumpur, Malaysia (Holding Malaysian Resident Talent Pass).
Among other tasks, I display excellence as part of senior leadership think tank, to champion efforts to evaluate objectives to introduce new concepts and deftly frame and implement innovative systems as well as streamline and restructure organizational processes together with internal & external audit of HR functions for best results.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
People & Culture Manager
Encora Inc
Kuala Lumpur
11.2022 - Current
- Developing the HR agenda, strategies, policies, and practices
- Improving and monitoring employee productivity
- Structuring compensation and benefit packages
- Managing staff wellness initiatives
- Improving relations between staff and employers.
- Oversee a human resources department of 5 team members and their various functions.
- Effective liaising between senior management and employees to maintain and improve company-employee relations.
- Ensuring compliance of company directives, regulatory concerns, and health and safety protocols.
- Administrating payroll, company benefits packages, corporate events, and teambuilding, meetings and outings.
- Display friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
Senior Advisor
Concentrix Sdn. Bhd
Kuala Lumpur
11.2020 - 03.2022
- Conduct business process analysis & identify critical issues & gaps
- Develop a roadmap for short & long-term work, manage prioritisation & monitor work to meet KPI
- Gathered information, analysed new products & services & allocated relevant data to different department
- Analyse qualitative & quantitative data to uncover competition & industry information to drive business revenue
- Conduct evaluation of organisation workflows, implement process improvements to optimise internal processes & to determine cost drivers in processes using detailed methodologies
- Implemented training interventions with focus on building capacity of team members with right skills set to increase the competency level
- Recommended and implemented people solutions to engage teams with the business purpose, vision and values and align culture and behaviours
- Coordinated employee engagement and retention initiatives, encompassing effective culture and communication strategies, leadership & team development and workforce
- Provided advice on performance management issues and work closely with business managers and employee relations, as required, to ensure effective resolution
Senior Human Resources Executive - HRBP
| Concorde Group Pvt. Ltd.
Bangalore
05.2012 - 11.2014
- Reported to the Head HR, oversaw entire gamut of human resources activities for various industry functions in the real estate developer operating in a competitive business climate as per specific key performance matrices
- Made noteworthy contribution to use extensive background in HR generalist HRBP affairs in policy making & training orientation to effectively develop robust attendance, leave, and mobile usage with policy process documents thereof
- Effectively steered multi-faceted human resource HR functions from strategic and operational perspective, including employee recruitment, staff development, benefits and compensation, HR records management, HR policies development and legal compliance to address business critical needs
- Duly recognized for exemplary performance and selected to represent the company as the management representative-MR for ISO surveillance audit in 2013
- Instrumental in launching training program for 200+ sales & marketing team in Bangalore to improve sales figure utilization and enhance customer satisfaction
- Acted as catalyst of change management to execute all activities in accordance with ISO 9001:2009 QMS guidelines along with steps to enhance process efficiency
- Dextrously learned the tricks of trade to handle 300+ employees, engage in grievance and conflict resolution, mediation, ethics investigations, performance management, and policy implementation to accomplish targets
- Played a key role to commence 4-5 projects under labour welfare scheme at sites relating to overall wellbeing of labour family
- Displayed dynamic leadership style to source candidates through various channels social networking sites, online applications, references, search engines, internal resume repository etc
- Duly recognized for exemplary performance in completing whole PMS cycle after revamping processes for grading and banding, with first promotion within a span of six months on the special recommendation of the HOD
- Demonstrated exemplary performance to develop and organize team building programmes, write personnel manuals, design HR forms, corporate policies, job descriptions and management reports to deliver best results.
Executive- HR Generalist
Punj Lloyd Ltd
New Delhi
06.2011 - 03.2012
- Reported to the Head HR, with full accountability to manage HR functions in diversified conglomerate offering EPC services in energy and infrastructure sector, including employee engagement and employee grievance redressal as per the set key result areas
- Credited for planning and executing new concepts in employee engagement activities, including initiating the process of thank you and well-done cards to acknowledge the extra efforts put in by any employee
- Chalked out individual leadership training and development plans and mentorship programme under third party consultant- Mercer to guide onboarding of right talent, succession planning and plotting career progression along with steps to motivate & build capacity of teams across the organization
- Developed multi-dimensional strategies to build and maintain recruiting networks and stakeholder relationships with various colleges, career centres and talent pipelines to complete recruitment with compromise on quality
- Exhibited excellence to purposefully undertake all activities like recruitment to full & final settlement of employees being transferred to out-of-country locations
- Instrumental in set up of new systems for HR functions, streamlined & restructured organizational processes for better employee engagement along with periodic employee satisfaction surveys to highlight performance
- Held accountability to develop and execute recruitment and acquisition plans within both agency and in-house settings
- Essayed a success story with special organization wide initiatives to further improve current employee engagement rate to enhance employee satisfaction level, control attrition rates and facilitate better retention percentage at the HO.
Executive- HR Generalist
Evolv Services Ltd
New Delhi
06.2010 - 06.2011
- Reported to the Head HR worked in soft skills and English language training & coaching firm, a part of NIIT, for client HCL (on site) with focus on employee engagement and satisfaction in line with specified key performance indices
- Devised new process orientated changes, benchmarked policies and reworked recruitment, orientation and induction programmes for new hires by including HR information and company resources
- Framed learning & development initiatives to identify and analyse training needs to formulate the training calendar and develop schedule of training sessions to organize training programmes
- Duly recognized for efforts tie up with vendors to conduct training programmes based upon training objectives
- Independently handled HR activities to support various employee related issues, including conduct of engagement surveys with current employees in BPO Unit to build employment equity.
Education
MBA - Business Management - Human Resource Management
Guru Gobind Singh Indraprastha University
New Delhi, India 04.2008 - 04.2010
Bachelor of Arts - English
Ramadevi Women's College, Delhi University
Bhubaneswar, India 04.2005 - 04.2008
Skills
HR Strategy / Policies / Framework Formulation
undefinedAccomplishments
- Completed HR best practices in oil & gas industry- A Comparative Study at Cairn Energy
- Underwent training sessions on ISO 9001:2009 QMS certification
Software
MS Office
SuccessFactors EC
Certification
Certification in Corporate Governance (NCFM), accredited by NSE India
Timeline
People & Culture Manager
Encora Inc
11.2022 - Current
SAP HCM & Successfactors
10-2022
Senior Advisor
Concentrix Sdn. Bhd
11.2020 - 03.2022
Senior Human Resources Executive - HRBP
| Concorde Group Pvt. Ltd.
05.2012 - 11.2014
Executive- HR Generalist
Punj Lloyd Ltd
06.2011 - 03.2012
Executive- HR Generalist
Evolv Services Ltd
06.2010 - 06.2011
Certification in Corporate Governance (NCFM), accredited by NSE India
04-2010
MBA - Business Management - Human Resource Management
Guru Gobind Singh Indraprastha University
04.2008 - 04.2010
Bachelor of Arts - English
Ramadevi Women's College, Delhi University
04.2005 - 04.2008
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