Amira Mohd Idris
Shah Alam
Summary
Customer service professional with a solid background in managing tasks and supporting teams, now aiming to transition into an office manager role. I’m experienced in handling multiple responsibilities, staying organized, and ensuring smooth daily operations. With strong communication skills and a proactive approach, I’m eager to bring my experience to an office setting and contribute to a well-run and efficient workplace.
Overview
3
3
years of professional experience
Work History
Golf Caddy
AMS Academy
05.2024 - 06.2024
- Enhanced golfer experience by providing accurate yardage information and club recommendations.
- Maintained smooth pace of play for golfers on course.
- Upheld high standards of etiquette through respectful behavior towards fellow caddies, staff members, golfers, and guests.
- Ensured golfer safety by staying alert to potential hazards on the course, such as errant shots or changing weather conditions.
Clinic Assistant Cum Marketing Executive
Kiddo Child Specialist Clinic
01.2024 - 04.2024
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Creates documents that propose a solution, project, or service to a potential client, partner, or funder.
- Taking notes during meetings, transcribing and typing up minutes, and preparing documents such as agendas and minutes for approval.
- Facilitated efficient patient flow by coordinating appointments, handling insurance verifications, and processing referrals in a timely manner.
- Assisted medical professionals in administering treatments, ensuring a safe and comfortable environment for patients.
Live Host Cum Content Creator
Zoe Arissa
01.2023 - 12.2023
- Familiarize yourself with the technical aspects of live streaming platforms and equipment and troubleshoot technical issues during live streams.
- Conduct daily live streaming sessions on TikTok to introduce, promote, and demonstrate our products.
- Brainstorm and develop creative content ideas for social media channels (Instagram, Facebook, TikTok)
- Responsible for filming, editing, and captioning engaging social media videos and photos.
Flight Attendant
AirAsia Berhad
07.2022 - 12.2022
- Facilitated efficient boarding processes by checking tickets, directing passengers to their seats, and assisting with carry-on luggage storage.
- Collaborated with fellow crew members to deliver a seamless flight experience for passengers, ensuring timely departure and arrival.
- Led safety demonstrations before each flight, educating passengers on proper use of equipment and emergency exits.
- Checked personnel for proper uniforms and safety equipment.
Retail Assistant
Tomaz
01.2021 - 12.2021
- Used POS system to process sales, returns, online orders, and gift card activations.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Diploma in Accounting
Management & Science University
Shah Alam12.2026
Skills
- Usage of Microsoft PowerPoint, Excel, and Word
- Usage of Google Workspace
- Usage of POS System
- Usage of PowerClinic System
- Usage of SQL Software
- Basic IT Knowledge
- Creating ads for marketplace platforms such as facebook, shopee and tiktok
- Live hosting & Creating content
Freelance Work
- Brand Ambassador for Waka & Restaurant Opening Ceremony
- Promoter for Nadjawazo , Parca & Cake Moment
- Content Actor for Raytech & Worksy
- Ice Cream Parlor for Cold Stone Creamery
- Barista cum Cafe Crew for Vanilla Mille Crepe
Timeline
Golf Caddy
AMS Academy
05.2024 - 06.2024
Clinic Assistant Cum Marketing Executive
Kiddo Child Specialist Clinic
01.2024 - 04.2024
Live Host Cum Content Creator
Zoe Arissa
01.2023 - 12.2023
Flight Attendant
AirAsia Berhad
07.2022 - 12.2022
Retail Assistant
Tomaz
01.2021 - 12.2021
Diploma in Accounting
Management & Science University
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