Amutha Krishnan
Administration and Accounts
Johor Bahru
Summary
Efficient Accounts Receivable Specialist, Accounts Payable, Cash Application Specialist, Sales and Admin Executive and Mortgage Officer offering 14 years of experience in accounts receivable functions. Excellent knowledge of collection and claims procedures with strong communication skills utilized in resolving customer queries. Skilled in accurately preparing weekly and monthly reports within tight deadlines. Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.
Overview
21
21
years of professional experience
Work History
Accounts Receivable Specialist
Digital Learning Institute
09.2022 - 07.2023
- Submit the invoice to vendor, supplier and students and companies
- Collaborated with sales teams to address billing discrepancies and resolve client disputes promptly.
- Suppliers set accounts receivable and updated the bank details in Xero
- Aided in the reduction of bad debt write-offs through diligent monitoring of aging reports and proactive collections efforts.
- Updates portal for suppliers' invoices and enquiries.
- Daily update the HubSpot, stripe payments and Xero.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Strengthened relationships with clients by maintaining open communication channels regarding invoicing and payment schedules.
Accounts Receivable Administrator & Cash Application Specialist
Integra Life Science (Dublin) Remote
09.2020 - 09.2022
- Conducted regular account audits to identify potential issues before they escalated into major problems or writeoffs.
- Liaised with internal departments to address client inquiries to minimize risk of overdue accounts.
- Collaborated with sales team to resolve customer disputes, improving overall client satisfaction.
- Leveraged strong communication skills to negotiate repayment plans with delinquent customers effectively, ultimately recovering revenue without jeopardizing relationships.
- Partnered with cross-functional teams, such as Finance and Sales, to optimize processes impacting Accounts Receivable operations seamlessly.
- Improved reporting accuracy by conducting thorough data analyses and identifying discrepancies in financial statements.
- Streamlined invoicing processes for increased efficiency and reduced errors in billing information.
- Strengthened internal controls, ensuring proper documentation and adherence to company policies for all transactions.
- Reconciled accounts with large volume of transactions.
- Leveraged proprietary AR system to enroll and maintain accounts. We use Oracle, IREC and EFT.
- Managed the month-end close process, ensuring timely and accurate financial reporting relating to Accounts Receivable balances.
- Reduced days sales outstanding by implementing effective follow-up strategies for overdue invoices.
Accounts and Payroll Administrator
Dun Na Si Heritage Centre (Moate)
09.2018 - 09.2020
- Following up on all debtor collections and queries. Liaising with 3rd party debts collector Bakery Ing
- Various ad-hoc duties and report write off and closing file based on investigation
- Maintain up-to-date billing system, raise requisition of invoice and PO and deal with accounts payable departments and release the payments
- Follow up on, collect and allocate payments
- Carry out billing, collection, and reporting activities according to specific deadlines
- Monitor customer account details for non-payments, delayed payments, and other irregularities
- Provide cover for Executives within the Cash Management team
- Daily review of Bank Account Transactions
- Daily review of Credit Card payments & charges
- Maintaining and uploading a weekly file of banking lodgements
- Maintain accounts receivable customer files and records
- Processing weekly payroll in Thesaurus and Collsoft software
- Debtors - invoicing, credit notes and any issues
- Creditors - input of monthly invoices, statements and dealing with issues
- End of month Reconciliations.Company reports, Debtor reports, Creditor reports.Entering daily receipts from bank account to excel.Paying Suppliers monthly online and cheque book
- Print weekly wages reports. Prepare time and wages sheets. Prepare Material claim, Wages Claim and Training Claim
Sales Marketing Executive
Leisure Farm Resort
01.2009 - 09.2010
- Analyze competitive product offering in terms of features and benefit as well as price points
- Creating and implementing sales and marketing strategies to achieve company objectives
- Identifying potential clients, generating leads, and building relationships with customers
- This may include cold calling, meetings, presentations, and negotiations
- Designing and executing marketing campaigns, including digital marketing, social media, email marketing, and traditional advertising
- Enhancing and maintaining the company's brand image and ensuring consistent messaging across all channels
- Developing marketing materials such as brochures, flyers, website content, and social media posts
- Organizing and participating in events such as trade shows, conferences, and product launches.
- Monitoring and analyzing the performance of sales and marketing initiatives, using metrics and data to measure success and identify areas for improvement
- Gathering and utilizing customer feedback to improve products, services, and marketing strategies
- Training and supporting sales staff and other team members on marketing strategies and sales techniques.
Mortgage Loans Officer
CIMB
06.2006 - 11.2009
- Meeting with clients to understand their financial situation, needs, and goals regarding home ownership or real estate investment
- Assessing clients' creditworthiness and financial status to determine their eligibility for mortgage loans
- This involves reviewing credit reports, income statements, and other financial documents
- Assisting clients in completing mortgage loan applications and ensuring all required documentation is submitted accurately and timely
- Explaining different mortgage products, loan options, interest rates, and terms to clients, helping them choose the best option for their needs
- Providing ongoing support and communication to clients throughout the loan process, answering questions, and addressing concerns
- Advising clients on when to lock in interest rates to secure the best possible terms for their mortgage
- Preparing and reviewing closing documents, ensuring all conditions are met, and facilitating the loan closing process
- Building relationships with real estate agents, builders, financial advisors, and other industry professionals to generate leads and referrals
- Ensuring all mortgage loans comply with federal and state regulations, as well as company policies and procedures.
Sales and Administrative
KSL Developer
01.2003 - 07.2006
- Identifying potential clients through research, networking, and referrals
- Building and maintaining strong relationships with clients, understanding their needs, and providing solutions
- Preparing and delivering presentations to prospective clients to showcase products or services
- Creating and managing quotes, negotiating prices, and closing sales deals
- Tracking sales activities, preparing sales reports, and analyzing sales data to measure performance and identify opportunities for improvement
- Addressing customer inquiries, resolving issues, and ensuring customer satisfaction
- Built local sales and marketing plan for each targeted district within defined territory.
- Overseeing daily office operations, including managing schedules, organizing meetings, and handling corresponding
- Creating, organizing, and maintaining documents, files, and recording
- Inputting and updating information in databases and systems accurately and efficiently
- Managing office supplies, placing orders, and ensuring stock levels are maintained
- Handling invoices, processing payments, and assisting with budgeting and bookkeeping tasks
- Coordinating with other departments, such as marketing, finance, and HR, to support overall business operations
- Ensuring adherence to company policies, procedures, and regulatory requirements.
Education
MBA - Business Administration And Management
Athlone Institute Technologies Ireland
Ireland 04.2001 -
High School Diploma -
LWETB Ireland
Ireland 04.2001 -
Diploma in Bookkeeping - undefined
LWETB Ireland
BBA - Business Administration
International American University
Malaysia 04.2001 -
High School Diploma -
Institute PBTC
Segamat, Johor, Malaysia 04.2001 -
Skills
Accounts payable / Accounts receivable
Payment processing
Expenditure monitoring and reporting
Microsoft Excel
Invoicing
Operational support
Customer relationship building
Accounts Receivable Software
Payment management
Claims Processing
Accounts Receivable
Invoice Processing
Collections
Invoice Preparation
Cash application
Languages
English, Malay, Tamil
Native language
Chinese (Mandarin)
Beginner
A1
Timeline
Accounts Receivable Specialist
Digital Learning Institute
09.2022 - 07.2023
Accounts Receivable Administrator & Cash Application Specialist
Integra Life Science (Dublin) Remote
09.2020 - 09.2022
Accounts and Payroll Administrator
Dun Na Si Heritage Centre (Moate)
09.2018 - 09.2020
Sales Marketing Executive
Leisure Farm Resort
01.2009 - 09.2010
Mortgage Loans Officer
CIMB
06.2006 - 11.2009
Sales and Administrative
KSL Developer
01.2003 - 07.2006
MBA - Business Administration And Management
Athlone Institute Technologies Ireland
04.2001 -
High School Diploma -
LWETB Ireland
04.2001 -
BBA - Business Administration
International American University
04.2001 -
High School Diploma -
Institute PBTC
04.2001 -
Diploma in Bookkeeping - undefined
LWETB Ireland
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