Amru Ridhwan Mohamed
Able Work In Team And Lead A Team, Able To Do Multi Tasking, Passionate With Work, Fast Learning.
Kuantan,Pahang
Summary
Seasoned Construction professional with exceptional leadership and project management skills. Competent in team, budget and schedule oversight. Develops scopes, checks field activities and updates clients. Resourceful Site Supervisor tenacious about keeping operations on-schedule and on-budget. Successful at coordinating diverse resources and satisfying tough clients according to demanding timelines.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Senior Site Supervisor
Protellus (M) Sdn Bhd
Kuala Lumpur, Wilayah Persekutuan
02.2015 - 05.2018
- Complied with safe operating practices and assessed operational procedures against best practices.
- Supervised contractor work processes and adherence to project schedule.
- Oversaw employee attendance record, handled payroll and ordered new materials for sites.
- Created weekly and monthly reports and presentations for management team.
- Oversaw all daily office operations and equipment maintenance.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
Site Supervisor
ABB Network Sdn Bhd
Kuala Lumpur , Wilayah Persekutuan
02.2014 - 01.2015
- Initiated onsite safety program and properly trained team members to decrease injuries.
- Developed work schedules for team members to maximize shift coverage.
- Asserted control over material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Supervised contractor work processes and adherence to project schedule.
- Complied with safe operating practices and assessed operational procedures against best practices.
Tele Collector
Azio E-pay Service (M) Sdn Bhd
Kuala Lumpur , Wilayah Persekutuan
07.2011 - 12.2013
- Resolved problems, improved operations and provided exceptional service.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Maintained energy and enthusiasm in fast-paced environment.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Customer Service Representative
Scicom (MSC) Bhd
Kuala Lumpur, Wilayah Persekutuan
02.2009 - 05.2011
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
- Provided information regarding charge accounts and loyalty programs.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Recommended products to customers, thoroughly explaining details.
Customer Service Representative
Celcom (M) Sdn Bhd
Kuala Lumpur , Wilayah Persekutuan
06.2008 - 01.2009
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
- Provided information regarding charge accounts and loyalty programs.
- Recommended products to customers, thoroughly explaining details.
Education
High School Diploma -
Sek. Men. Keb. Bukit Tungggal
Kuala Terengganu 01.2000 - 12.2000
Skills
Reading blueprints
Construction management
Proficient in [Microsoft Word/Excel]
Timeline
Senior Site Supervisor
Protellus (M) Sdn Bhd
02.2015 - 05.2018
Site Supervisor
ABB Network Sdn Bhd
02.2014 - 01.2015
Tele Collector
Azio E-pay Service (M) Sdn Bhd
07.2011 - 12.2013
Customer Service Representative
Scicom (MSC) Bhd
02.2009 - 05.2011
Customer Service Representative
Celcom (M) Sdn Bhd
06.2008 - 01.2009
High School Diploma -
Sek. Men. Keb. Bukit Tungggal
01.2000 - 12.2000