Summary
Overview
Work History
Education
Skills
Interests
Courses Workshops
Awards Certificates
Accomplishments
References
Timeline
Generic
AMREETA KAUR PEDDEH

AMREETA KAUR PEDDEH

Senior HR Advisor Australia
Selangor

Summary

Human resources professional with proven track record in strategic HR initiatives and policy development. Passionate about fostering positive workplace cultures and driving impactful HR solutions. Known for strong collaboration skills, adaptability to changing needs, and focus on team success.

Overview

6
6
years of professional experience

Work History

Senior HR Advisor-Australia Operations

Shell Business Service Center Sdn. Bhd
01.2024 - Current
  • Spearheaded the migration of the payroll system from SAP to Strada, acting as a key subject matter expert for Australian system actions and providing crucial knowledge transfer to the project team.
  • Orchestrated the team's professional development, leading coaching and upskilling sessions, chairing key partnership meetings, and streamlining the onboarding process for new hires.
  • Managed and resolved complex and sensitive HR cases, including high-stakes escalations, employee dismissals, and employee relations (ER) investigations, ensuring compliance and positive outcomes.
  • Contributed to the HR Evolution PPM (Policy, Process, Model) initiative, providing expert knowledge to optimize workflows and implement continuous improvements for simplifying core HR processes.
  • Led a major re-organization project, successfully managing 50 employee transfers and 15 complex redundancies, which involved significant changes to reporting lines and position titles.
  • Served as a Subject Matter Expert for Termination and Over/Underpayment processes, taking ownership of knowledge management and guiding the simplification of complex procedural workflows to improve efficiency.

HR Advisor-Australia Operations

Shell Business Service Center Sdn. Bhd
12.2020 - 12.2023
  • Provided administrative support to HR functions, consistently exceeding key performance indicators with a >90% case closure volume and employee experience score.
  • Served as Acting Senior HR Advisor, taking on an increased scope of responsibilities for terminations and transfers, and resolving numerous complex issues.
  • Acted as the Focal Point for employee transfers and all payment-related processes, including overpayment, underpayment, deductions, and allowances.
  • Co-led the Prelude Reconciliation Leave Clean Up project, accurately calculating leave balances for over 250 employees and developing project matrices and guidance materials.
  • Collaborated with ER/IR and Shell Health Australia to manage all Wages Worker's Compensation requests.
  • Partnered with the Policy and Global Reward teams to execute the 2022 annual increment and bonus cycle, while resolving complex queries related to merit and bonus payouts.
  • Contributed to the Prelude Enterprise Agreement Ops taskforce, executing mass uploads for remunerations and job profiles and developing key knowledge management documentation.
  • Successfully managed the Self-ID Project implementation for Australian employees and coordinated upskilling sessions for the team.
  • Mentored junior colleagues, providing coaching and guidance on complex overpayment and underpayment issues.
  • Served on the OPEX Project Team for overpayment and underpayment processes, maintaining knowledge management and providing subject matter expertise for process simplification.

Management Associate Trainee

OCBC Bank Sdn.Bhd
07.2019 - 09.2020
  • In depth job-rotation along with project assignment to equip talents with a strong banking foundation.
  • Provide B2B administrative support for SWIFT transaction of the bank. Rotator on preparing general with accurate business transactions.
  • Successfully worked with project team to manage communication channels for bank wide migration for Operating System equipped with Office 365.
  • Revised and updated Bank Policies on Anti Money Laundering (AMLA) with appropriate control procedures that are designed with the bank's risk identification.

Education

Bachelor's Degree - Chemical Engineering

Manipal International University
01.2019

Foundation in Engineering - undefined

Manipal International University
01.2019

Skills

HR Policies and Procedures

Strategic Stakeholder Management

Cross-Functional Team Collaboration

Project Leadership & Co-ordination

Communication & Advisory

Mentorship and Knowledge Sharing

Interests

Hiking
Café Hunting
Music

Courses Workshops

  • Paybatch-Payroll System Migration, 2025
  • Continuous Improvement Kaizen Workshop-EC Simplification, 2023
  • Step Up Your Excel Game, 2023
  • Excellent Employee Experience, 2023
  • Financial Sector Enrichment Programme (FSTEP), 2019

Awards Certificates

  • Recognition Award by Team Lead-Simplification Over/Under Payment Project, 2024-11-01
  • Recognition Award by VP HR Australia-Prelude EA Implementation, 2022-11-01
  • Certificate of Registration of Graduate Engineer-Board of Engineers Malaysia, 2021-07-01

Accomplishments

Recognition Award by Team Lead-Simplification Over/Under Payment Process (11/24)

Recognition Award by VP HR Australia-Prelude EA Implementation (11/22)

Certificate of Registration of Graduate Engineer-Board of Engineers Malaysia (07/21)

References

  • Anna D'Costa, HR Advisor Global Business Support, Anna.AlfredDCosta@shell.com
  • Rog Yusuf, Team Lead-HR Country Operations Australia, Siti-Rugayah.Yusuf@shell.com
  • Chun Hoe Gan, Human Resources Manager, GanCH2@ocbc.com

Timeline

Senior HR Advisor-Australia Operations

Shell Business Service Center Sdn. Bhd
01.2024 - Current

HR Advisor-Australia Operations

Shell Business Service Center Sdn. Bhd
12.2020 - 12.2023

Management Associate Trainee

OCBC Bank Sdn.Bhd
07.2019 - 09.2020

Foundation in Engineering - undefined

Manipal International University

Bachelor's Degree - Chemical Engineering

Manipal International University

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AMREETA KAUR PEDDEHSenior HR Advisor Australia