AMRAN AWANG
MANAGER, RECORDS & BURSAR
Shah Alam,Selangor
Summary
Proactive and meticulous Manager with over 23 years of experience in education industry. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.
Overview
23
23
years of professional experience
Work History
Manager, Records & Bursar
Peninsula International School Australia
Shah Alam, Selangor Darul Ehsan
07.2018 - Current
- Lead the development of the School Records Management systems which provide staff and teacher with guidance and records management practices through training provision, system and databases to support the School's response to information legislation and to deliver best practice business benefits
- Proactively identify and monitor legislative, policy and best practice developments and trends which may impact on the School, and initiate strategies to respond to them.
- Lead the School's response to information requests from Ministry of Education and Local Authorities e.g. Private Educational Institutions Information System (SMIPS), COVIDNOW Statistic, COVID-19 Vaccination, to ensure that these are dealt with efficiently and effectively in line with legislation and best practice guidelines.
- Ensure that School Records Management approaches and practices remain up to date with sector and industry best practice with the aim of enhancing the School's reputation for Records Management.
- Work with departments and teachers to develop a process for writing, reviewing and implementing policies across the School.
- Oversees the overall operations of student financial services, billing and receivables, and cashiering functions of the school.
- Provides leadership and direction for tuition and fee structure, billing and receivables and payments.
- Ensures compliance with school and standard accounting procedures.
- Encourages customer-oriented staff interaction with students, parents, and administrators.
- To manage effectively all international student pass/visa applications via Immigration Department of Malaysia and provide relevant on-going advice and support for the wellbeing of international students during their time of study at the School.
Assistant Manager, Admissions & Records
HELP International School
Shah Alam, Selangor Darul Ehsan
04.2015 - 07.2018
- Supervises a team of Admissions & Records in their daily activities as directed by the Admissions & Records Manager.
- Assesses student academic credentials, reviews application documents, evaluates and renders decisions for admission.
- Utilizes administrative systems to look-up admissions requirements, enter and maintain application data, and create reports to monitor workflow and application status.
- Assist with the defining, maintaining and communicating admissions processes and policies to Recruitment teams.
- Assist with other aspects of admissions operations as requested by the Group Admissions & Records Operations.
- Collaborates with the Admissions & Records Manager, Group Registrar / Chief Operating Officer to develop and implement region-specific admissions & records processes and projects.
- To provide training and onboarding of new Admissions & Records Team members, as well as new team members in Student Acquisition (Recruitment/Inside Sales, Enrollment Services, etc.
- To manage effectively all international student pass/visa applications via Immigration Department of Malaysia and provide relevant on-going advice and support for the wellbeing of international students during their time of study at the School.
Senior Assistant Registrar, Registrar's Office
UCSI University
Cheras, Kuala Lumpur
05.2012 - 05.2015
- Manage day-to-day operations of the Registrar's Office
- Responsible for the approval, renewal and accreditation of the University licenses and its programmes.
- Carry out initiatives and follow up with the relevant faculty and offices on the performance gaps identified from the management meetings and accreditation evaluation by the MQA and professional bodies
- Organize and administer the University's policies and procedures pertaining to the admission and registration of all students.
- Resolve and respond to complex issues regarding students and lecturers e.g. admission, registration, credit transfer, late drops, refunds and withdraws.
- Monitor the students' data maintenance and students' file.
- Undertake other duties assigned by the Registrar.
Assistant Registrar, Registry
HELP University
Damansara Heights, Kuala Lumpur
02.1999 - 04.2012
- Day to day operational management/administrative of work loads of Registry Team to meet targets, ensure adherence to procedures and timetable, monitor for inconsistencies and ensure best use of available resources
- To work with staff of Registry in collating and providing statistical information, and reports, as required by the University, MOHE and other authorities.
- Assists the University to ensure that all courses are approved and accredited by the Malaysia Qualification Agency (MQA), MOHE and professional bodies, if required. Also assist with coordination of accreditation visits from MQA and MOHE.
- Responsible for fees monitoring, scholarship application & external financial aid application i.e PTPTN, MARA, PERKESO, JPA & EPF
- Provide evaluation data for various departments and develop enhanced systems for transcript production.
- Assists the Registrar in organising convocations and other university ceremonies.
Education
Bachelor of Education (Educational Administration) -
OPEN University
Shah Alam, Selangor Darul EhsanMatriculation Programme (Science Stream) -
Kolej Teknologi Timur
Kuala LumpurSijil Pelajaran Malaysia (SPM) -
MRSM Kuala Terengganu
TerengganuPenilaian Menengah Rendah (PMR) -
Sekolah Menengah Tengku Mahmud 1
Besut, TerengganuSkills
Policies and procedures
Time management
Interpersonal skills
Teamwork
Attention to detail
Timeline
Manager, Records & Bursar
Peninsula International School Australia
07.2018 - Current
Assistant Manager, Admissions & Records
HELP International School
04.2015 - 07.2018
Senior Assistant Registrar, Registrar's Office
UCSI University
05.2012 - 05.2015
Assistant Registrar, Registry
HELP University
02.1999 - 04.2012
Bachelor of Education (Educational Administration) -
OPEN University
Matriculation Programme (Science Stream) -
Kolej Teknologi Timur
Sijil Pelajaran Malaysia (SPM) -
MRSM Kuala Terengganu
Penilaian Menengah Rendah (PMR) -
Sekolah Menengah Tengku Mahmud 1