AMR RASHAD
Sales & Marketing Manager
Ampang, Selangor,10
Summary
Experienced sales and marketing professional with a strong track record of aligning systems, policies, and regulatory requirements to meet business needs. Utilizes excellent organizational and communication skills to effectively manage and lead teams. Driven to achieve results through a results-oriented approach, with a deep understanding of business processes and the ability to provide valuable consultation. Committed to making sound overall business judgments that contribute to organizational success.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Head of Sales & Marketing
Am Avenue Trading Sdn Bhd
Ampang, Selangor
04.2021 - Current
- Over 100% Sales increased through 2024
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Identified opportunities to improve business process flows and productivity.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
- Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels.
- Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
- Increased company growth through collaboration with sales and marketing departments.
- Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Communicated business performance, forecasts and strategies to investors and shareholders.
GRAPHIC DESIGNER, DIGITAL MARKETING MANAGER, ECOMMERCE MANAGER
AM AVENUE TRADING SDN BHD
Kajang, Selangor
06.2019 - 04.2021
- Graphic Design: Design web pages, brochures, logos, signs, books, magazine covers, annual reports, advertisements, and other communication materials
- Create these materials by hand or by using technology, including computer software programs
- Digital Marketing Management: Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns
- Designs, builds, and maintains social media presence
- Measures and reports performance of all digital marketing campaigns and assesses against goals
- Brainstorms new and creative growth strategies through digital marketing
- Plans, executes, and measures experiments and conversion tests
- Collaborates with internal teams to create landing pages and optimize the user experience
- Ecommerce Manager (Lazada - Shopee - WebStore): Started the eCommerce channel and website from scratch
- Manage all online activity in relation to traffic acquisition, sales, conversion, and A/B testing
- Develop and implement E-commerce strategy to improve website performance
- Manage digital marketing possibilities to improve quality and traffic acquisition
- Research market to discover new trends and technologies
- Analyze various data to deliver data-driven strategies
- Design and prepare reports for all E-business metrics
- Manage listing new products
- Reply to customer inquiries
- Order and prepare all packing materials
- Lead the packing and picking team
- Communicate with the shipping provider
- Track inventory
- Plan promotional campaigns
- Sync orders to the accounting system
- Prepare monthly sales report and forecast.
EVENT MEDIA COVERAGE
MBAN
09.2018 - 03.2020
- Cover and capture all the moments during the Pitching
- Record videos of the Pitching Sessions and edit it to match the company image
- Design Flyers, Posters, and social media posts to promote the event.
SOCIAL MEDIA MANAGER
GOLDEN EAGLE TRAVEL AG.
01.2018 - 12.2018
- Perform research on current benchmark trends and audience preferences
- Design and implement a social media strategy to align with business goals
- Set specific objectives and report on ROI
- Generate, edit, publish and share engaging content daily
- Respond to queries in a timely manner and monitor customer reviews
- Design all social media accounts' design
- Suggest and implement new features to develop brand awareness, like promotions and competitions
- Stay up-to-date with current technologies and trends in social media, design tools and applications.
GRAPHIC DESIGNER EXECUTIVE
AL SHROUK ADS.
2 2015 - 1 2018
- Conceptualize and design an end product that's usually printed in physical form, on materials including paper, plastic, cloth material, or even ceramics.
Education
BACHELOR OF INFORMATION TECHNOLOGY - Information Technology
DELTA HIGHER UNIVERSITY
EGYPT 01.2015 - 12.2018
Skills
Adope Photoshop
Languages
Arabic
Native language
English
Upper intermediate
B2
Malay
Elementary
A2
Software
Photoshop
Illustrator
Microsoft
SQL
Timeline
Head of Sales & Marketing
Am Avenue Trading Sdn Bhd
04.2021 - Current
GRAPHIC DESIGNER, DIGITAL MARKETING MANAGER, ECOMMERCE MANAGER
AM AVENUE TRADING SDN BHD
06.2019 - 04.2021
EVENT MEDIA COVERAGE
MBAN
09.2018 - 03.2020
SOCIAL MEDIA MANAGER
GOLDEN EAGLE TRAVEL AG.
01.2018 - 12.2018
BACHELOR OF INFORMATION TECHNOLOGY - Information Technology
DELTA HIGHER UNIVERSITY
01.2015 - 12.2018
GRAPHIC DESIGNER EXECUTIVE
AL SHROUK ADS.
2 2015 - 1 2018
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