Amitha Jayasingh
PLSQL Developer
Kuala Lumpur,14
Summary
Detail-oriented and reliable professional with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Strong willingness to embrace additional responsibilities in pursuit of team objectives contributes to a collaborative and productive work environment. Committed to delivering high-quality results and fostering strong relationships within the team. Eager to leverage organizational skills and a proactive approach to drive success in future endeavors.
Overview
12
12
years of professional experience
Work History
Senior Associate
Great Eastern Takaful Berhad, KGISL
05.2023 - 12.2024
- Single handed member to monitor and support the ROP (Replacement of policy) subsystem by optimizing existing queries and proactive monitoring to improve application reliability.
- Collaborated with the business team and enhanced reports, increasing the data retrieval effort by 50 percentage.
- Member in the FPMS (Finance and Product Management system) and RI (Re-Insurance) and actively participated in fixing and testing production environment issues by closely working with other developers, business analysts and support team.
- Exposure to PLSQL procedures for tuning and debugging backend logic in finance module.
- Participated in code reviews, testing and deployment to ensure on time deliverables.
- Involved in coordinating and training new team members inducted in the team.
- Introduced documentation and work monitoring within team to help members understand and keep track of work updates.
- Excellent communication skills, both verbal and written.
Senior Associate
OptionCare, Cognizant
10.2021 - 03.2023
- Involved in independent module creation as per business request using Apache Camel.
- Created multiple procedures to incorporate new functionalities as requested by business to enhance the performance of the system.
- Introduced new procedures and packages in PLSQL to add new system functionalities increasing the efficiency by 20 percentage.
- Automating the process of sending messages to patients enrolled to increase user response.
- Involved in coordinating and motivating the team to perform better thereby increasing team efficiency by 35 percentage.
- Collaborated effectively within an Agile development environment to rapidly respond to changing priorities while maintaining high-quality results.
Associate
Siemens Nexus Enhancement, Cognizant
05.2019 - 09.2021
- Served as an integral part in call with clients to bring enhancement to the system for betterment of the application and analyzing impacts of the new changes.
- Worked individually on the code changes and delivered on time.
- Mentored co-workers and molded new members to take responsibility at the earliest.
- Developed and implemented strategies to increase customer satisfaction and engagement by 40 percentage.
- Analyzed customer data to identify trends and anticipate customer needs which had brought down issues by 45 percentage per quarter.
Programmer Analyst Trainee
Siemens Nexus Core Support, Cognizant
12.2013 - 04.2019
- Involved in supporting finance applications for Siemens across 4 landscapes and over 50 countries collaborating with business stakeholders on project requirements and achieving successful implementation of new features. Followed Incident/Problem Management procedures to keep track and solve issues.
- Involved in handling calls with client and customers to fix issues permanently which reduce the ticket inflow by 20 percentage each month by troubleshooting, bug fixing and implementing required upgrades or modifications to enhance functionality.
- Volunteered to take up long pending issues and resolved them permanently bringing down the pending tickets by performing root cause analysis.
- Invited at Client location for the smooth financial year end activities, reducing the tickets inflow by 40 percentage.
Intern
Quality Assurance & Regulatory Affairs, General Electric
06.2013 - 12.2013
- Involved in Quality checks on refurbished scanning machines following SOP.
- Instrumental in creating new SOP to meet latest requirement and quality standards.
- Played an active role in preparing for the ISO 13485 Standard audit.
Education
12th State Board -
Rosemary Matriculation Higher Secondary School
10th Anglo Indian Board - undefined
St Joseph’s Convent Higher Secondary School
Bachelor of Engineering - EEE
Sri Shakthi Institute of Engineering And Technology
Coimbatore05-2013
Skills
- Programming Languages: Java, Spring Boot, Apache Camel
- Scripting Languages: JavaScript, HTML
- Database: Oracle 12c, MySQL, PLSQL
- Web/Application Server: Apache Tomcat 85
- Tools: Eclipse IDE, ORACLE- SQL Developer, REST, SVN Tortoise, GIT, Twilio, SNOW, Postman, UNIX, JIRA
Declaration
I hereby declare that the information furnished above is true and complete to the best of my knowledge. Place : Date : Authentically, (Amitha Jayasingh)
Timeline
Senior Associate
Great Eastern Takaful Berhad, KGISL
05.2023 - 12.2024
Senior Associate
OptionCare, Cognizant
10.2021 - 03.2023
Associate
Siemens Nexus Enhancement, Cognizant
05.2019 - 09.2021
Programmer Analyst Trainee
Siemens Nexus Core Support, Cognizant
12.2013 - 04.2019
Intern
Quality Assurance & Regulatory Affairs, General Electric
06.2013 - 12.2013
10th Anglo Indian Board - undefined
St Joseph’s Convent Higher Secondary School
12th State Board -
Rosemary Matriculation Higher Secondary School
Bachelor of Engineering - EEE
Sri Shakthi Institute of Engineering And Technology