Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Amirul Syafiq Zarin
Manager
Kuala Terengganu
Summary
Overview
8
years of professional experience
Work History
Exclusive Factory Mobile Sdn Bhd
Retail Branch Manager
09.2023 - Current
Job overview
- Optimized branch productivity through continuous improvements in processes, procedures, and staff training initiatives.
- Ensured a welcoming environment for customers through diligent facility maintenance, merchandising displays, and staff appearance standards.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Exclusive Factory Mobile Sdn Bhd
Retail Branch Manager
02.2023 - Current
Job overview
- Optimized branch productivity through continuous improvements in processes, procedures, and staff training initiatives.
- Ensured a welcoming environment for customers through diligent facility maintenance, merchandising displays, and staff appearance standards.
- Strengthened relationships with clients through exceptional customer service and personalized attention to needs.
- Boosted sales performance by training employees in effective selling techniques and product knowledge.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Boosted sales and customer loyalty through incentive programs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Sawada Technology Sdn Bhd
Managing Director
01.2020 - 01.2022
Job overview
- Ensuring smooth both store operations. - Manage to control all stock,purchasing,online store & end-user support. - Build a good relationship & negotiation with Supplier. - Design all social media posting (Monthly PC package/etc) - Lead a team to achieve company monthly target . - Effectively managed the relationship between budget and resources, leading to maximise profitable outcomes.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Optimized resource allocation for improved efficiency and profitability across all departments.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Championed process improvement initiatives to streamline workflows, reduce costs, and enhance productivity.
EXCLUSIVE FACTORY MOBILE SDN BHD
SENIOR TECHNICIAN
01.2016 - 01.2018
Job overview
- Smartphone hardware repairing (Soldering , Plug & Play part/ etc) - Smartphone Software repairing .
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
SMK Dato' Razali IsmailKuala Terengganu
SPM from Information Technology
12.2010
University Overview
Skills
Performance Reviews
undefinedTimeline
Retail Branch Manager
Exclusive Factory Mobile Sdn Bhd
09.2023 - Current
Retail Branch Manager
Exclusive Factory Mobile Sdn Bhd
02.2023 - Current
Managing Director
Sawada Technology Sdn Bhd
01.2020 - 01.2022
SENIOR TECHNICIAN
EXCLUSIVE FACTORY MOBILE SDN BHD
01.2016 - 01.2018
SMK Dato' Razali Ismail
SPM from Information Technology
04.2010
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