Amirul Murshid Amirulzaman
Kuala Lumpur,14
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
3
3
Certifications
3
3
Languages
4
4
years of post-secondary education
Work History
Operations Manager
STREAM SHOP SDN BHD
04.2022 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised 5 operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Increased profit 5% by streamlining operations.
- Analyzed and reported on key performance metrics to senior management.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Partnered with vendors and suppliers to effectively manage and budget.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Sales Executive
STREAM SHOP SDN BHD
01.2021 - 03.2022
- Achieved sales goals of RM300,000 per month and service targets by cultivating and securing new customer relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Education
Bachelor of Arts - Accounting And Finance
UNIVERSITI PUTRA MALAYSIA
Serdang, Null, Malaysia 06.2015 - 10.2019
Skills
Operations Management
Certification
[HIGH ROPE LEVEL 2], [PERSATUAN MENDAKI KUALA LUMPUR] - [2020]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Manager
STREAM SHOP SDN BHD
04.2022 - Current
Sales Executive
STREAM SHOP SDN BHD
01.2021 - 03.2022
Bachelor of Arts - Accounting And Finance
UNIVERSITI PUTRA MALAYSIA
06.2015 - 10.2019
[HIGH ROPE LEVEL 2], [PERSATUAN MENDAKI KUALA LUMPUR] - [2020]
Licensed [TAKAFUL FIANANCIAL ADVISOR] - [2024]
[SEACF LEVEL 2] License - [2020]
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