Summary
Work History
Education
Skills
Websites
Software
Languages
Timeline
OfficeManager
Amirul Hafidz

Amirul Hafidz

Fresh Graduate
Subang Jaya,Selangor

Summary

Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Quality Assurance Trainee

Top Glove
Klang, Selangor
03.2024 - 08.2024
  • Conducted comprehensive QA testing on raw materials, semi-finished, and finished goods, including TSC, pH, viscosity, particle size analysis, filtration, and brightness tests
  • Led mini project on brightness testing and powder moisture content for various samples, completing all tests and presenting findings
  • Executed precise sampling methods for incoming raw materials and in-process products, adhering to SOPs
  • Maintained and organized laboratory equipment and space, ensuring readiness for audits and visits
  • Identified and resolved testing challenges, optimizing procedures for efficiency and accuracy
  • Gained hands-on experience with laboratory instruments and testing methods, enhancing technical skills in QA
  • Prepared and documented test results, ensuring compliance with quality standards
  • Worked closely with QA team members and supervisors, contributing to team goals and project completion
  • Managed Purchase Requisitions (PR) and Purchase Orders (PO) for laboratory calibration services via SAP system, ensuring timely and accurate procurement and inventory management.
  • Participated in review of technical documentation, ensuring accuracy and completeness before release to customers or stakeholders.
  • Assisted in developing QA processes for more efficient workflow and better results.

Customer Service Staff (Part Time)

Resorts World Genting
03.2022 - 01.2023
  • Welcome and assist passengers with check-in, boarding, and disembarking processes
  • Provide information and directions as needed
  • Answer inquiries regarding cruise schedules, port facilities, local attractions, and transportation options
  • Ensure guests are well-informed and comfortable
  • Address and resolve passenger concerns and complaints promptly and professionally
  • Escalate issues to supervisors as necessary
  • Assist with luggage tagging, storage, and retrieval
  • Ensure safe and efficient handling of passengers' belongings
  • Verify passenger identification and travel documents
  • Ensure all required paperwork is completed accurately and efficiently
  • Maintain awareness of and enforce safety protocols and procedures
  • Provide assistance during emergency situations or drills
  • Collaborate with cruise line staff, port authorities, and transportation providers to facilitate smooth operations
  • Build positive relationships with passengers, offering personalized service and making their experience memorable
  • Manage multiple tasks simultaneously while maintaining high level of customer service.
  • Ensured strict adherence to organizational policies regarding privacy, security, and overall customer safety during all interactions.
  • Retained customers through exceptional problem-solving skills, demonstrating genuine care for their concerns.

Geologist Technician

Benua Sunda Carigali Sdn Bhd
Gua Musang, Kelantan
03.2019 - 02.2020
  • Conducted geological investigations, collecting samples using various tools such as GPS devices and solid sample collection devices
  • Assisted in interpretation of geological data
  • Contributed to creation of geological maps
  • Kept detailed and accurate records of fieldwork, prepared and maintained geological database
  • Maintained compliance with regulatory standards and safety requirements.
  • Guided contractors about safety, workflow, and directions to selected points in field.
  • Participated in field investigations, collecting vital geological samples for laboratory analysis and interpretation.

Lab Assistant Trainee

PMBK Az-Zahab
Pasir Mas, Kelantan
09.2018 - 02.2019
  • Prepared mineral samples for testing, including crushing, grinding, and sieving to obtain samples of appropriate size and consistency
  • Conducted range of tests on mineral samples, such as aqua regia
  • Helped operate laboratory equipment such as grinding mills, jaw crusher, Atomic Absorption Spectrometer (AAS), oven, and fume hood.
  • Ensured accurate test results with proper use of lab equipment and adherence to protocols.
  • Prepared specimens for testing and analysis.
  • Carefully reviewed test results for accuracy.
  • Managed specimen sample handling, receiving, storage and inventory.
  • Safely prepared reagents, compounds and lab test solutions.
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.

Education

Bachelor of Technology - BTech, Bachelor of Chemical Engineering Technology With Hons - Chemical Engineering Technology

UNIVERSITI MALAYSIA PAHANG
Gambang, Pahang, Malaysia
09.2020 - 2024.05

Diploma of Education, Chemical Engineering - Chemical Engineering

UNIVERSITI MALAYSIA PAHANG
Gambang, Pahang, Malaysia
09.2016 - 2019.05

Skills

Presentation Skills

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Software

AutoCAD

Microsoft Excel

Microsoft Word

Microsoft Office

Phyton

Mathlab

Aspen Plus

Languages

Malay
Native language
English
Proficient
C2
Arabic
Intermediate
B1
Chinese (Mandarin)
Beginner
A1

Timeline

Quality Assurance Trainee

Top Glove
03.2024 - 08.2024

Customer Service Staff (Part Time)

Resorts World Genting
03.2022 - 01.2023

Bachelor of Technology - BTech, Bachelor of Chemical Engineering Technology With Hons - Chemical Engineering Technology

UNIVERSITI MALAYSIA PAHANG
09.2020 - 2024.05

Geologist Technician

Benua Sunda Carigali Sdn Bhd
03.2019 - 02.2020

Lab Assistant Trainee

PMBK Az-Zahab
09.2018 - 02.2019

Diploma of Education, Chemical Engineering - Chemical Engineering

UNIVERSITI MALAYSIA PAHANG
09.2016 - 2019.05
Amirul HafidzFresh Graduate