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With over five years of specialized experience in HR technology and support, my mission has been to simplify and enrich client interactions with HRIS and HCM applications. At G&A Partners, my expertise in platforms like PrismHR and Kronos/SaaSHR has been pivotal in fostering a culture of technological empowerment and client satisfaction. I am dedicated to bringing diverse perspectives to our team, aligning my goals with the company's commitment to innovative client solutions. In my current role, I have honed my abilities in technical assistance, user training, and application maintenance, ensuring seamless user experiences. My hands-on approach in troubleshooting, coupled with my dedication to maintaining excellent client relationships, has enabled me to effectively resolve issues and provide valuable guidance. These competencies, drawn from my tenure at G&A Partners and ADP, underscore my commitment to exceptional service delivery in the HR tech space.

Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Competent and well-versed in assisting users with diverse computer system, mobile device and peripheral equipment problems. Familiar with security standards and usability optimization. Effectively operates autonomously to troubleshoot and fix concerns. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

Innovative IT Support Specialist /System Administrator with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology. Extremely motivated to constantly develop my skills and grow professionally. I am committed in finding innovative solutions to a variety of IT problems, such as security, database management and technical troubleshooting. Works well independently or in a group providing all facts of computer help desk support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. I can offer your organization a good support with network administration, effective project management and increased system performance.

Software Engineer Intern dedicated to improving skills through hands-on learning and development work. Proficient in mobile and desktop development environments. Adept at using HTML5, JavaScript and other programming languages to produce clean code. Well-organized and collaborative team player with strong communication and analytical abilities.

 Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. 

AMIRUL ASYRAF

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Universiti Putra Malaysia

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MAJU SINARAN ENGINEERING

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PROOFFICE TECHNOLOGY SDN BHD

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POLITEKNIK SULTAN IDRIS SHAH

KOLEJ KOMUNITI HULU SELANGOR

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ASSISSTANT TECHNICAL SUPPORT

Internship Student

KOLEJ KOMUNITI HULU SELANGOR

IT Support Specialist

POLITEKNIK SULTAN IDRIS SHAH

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