Summary
Overview
Work History
Education
Skills
Skills - Engineering Software
Leadership Background
Club Society
Ic Number
Personal Features
Personal Information
Timeline
Generic
AMIRUL RASHIDI BIN MAD DAUD

AMIRUL RASHIDI BIN MAD DAUD

Executive Analytics & Performance Management
Kuala Lumpur

Summary

Analytical and detail-oriented professional with experience in data analysis, dashboard development, and business process improvement. Skilled in transforming data into insights to support operations, customer experience, and strategic planning. Proficient in Excel, SQL, Qlik Sense, R Studio, and Data Lake platforms.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Executive Analytics & Performance Management

Tenaga Nasional Berhad
08.2021 - Current
  • Conducted data analysis for Differentiated Strategy (DS) and Marketing Strategy (MS), delivering insights to support SMER customer segmentation, marketing programs, and strategic decision-making.
  • Managed weekly Retail BCM reports, SMER performance reports, and dashboards for Supply Offerings, myTNB, Digital Billing, and Beyond kWh performance.
  • Developed and enhanced dashboards in Qlik Sense and WEBI, integrating real-time data, customer segmentation, ageing analysis, and operational metrics to improve business visibility and reporting accuracy.
  • Improved customer experience for VIP customers by optimizing CRM processes, including VIP tagging, salutation standardization, and data migration from STAR to CRM.
  • Built a data integration platform using Hue Data Lake, consolidating multiple data sources to simplify monitoring and improve reporting efficiency.
  • Proficient in Excel, SQL, Data Lake (Hue), Qlik Sense, and R Studio for data analysis and reporting.

Executive Trainee

TNBR GREAT Programme
05.2021 - 08.2021
  • Worked on reforming biogas compositions using Non-Thermal Plasma technology.
  • Oversaw and managed on-site operations in collaboration with vendors.
  • Assisted in preparing technical reports, research articles, and project documentation.
  • Conducted meetings and discussions with vendors to ensure project alignment and timely deliverables.
  • Streamlined workflow processes to enhance operational efficiency and project execution.

Jr. Project Engineer

Dar Energy Sdn. Bhd.
10.2020 - 02.2021
  • Managed and coordinated the delivery of detailed design engineering for the Shallow Clastics Redevelopment project with Petronas Carigali Sdn Bhd (PCSB).
  • Oversaw the preparation and submission of engineering design deliverables for multiple work packages involving the modification and replacement of offshore platforms in Sarawak.
  • Led technical discussions and interface meetings with internal teams, vendors, and client representatives to address project requirements, resolve technical issues, and ensure alignment on project milestones.
  • Coordinated the preparation of technical and commercial bid evaluations for the selection and procurement of third-party services, balancing technical compliance with cost optimization.
  • Monitored project progress, ensured timely delivery of key milestones, and supported risk mitigation efforts to maintain schedule and budget adherence.

Internship

Tuanku Jaafar Power Station
02.2019 - 05.2019
  • Gained hands-on experience in power generation operations utilizing Combined Cycle Gas Turbine (CCGT).
  • Assisted in preventive maintenance activities, including valve leak repairs and debris filter maintenance.
  • Assisted shift charge engineers in monitoring and operating plant systems from the control room, gaining exposure to real-time plant operation.
  • Accompanied steam engineers during HRSG inspections, learning inspection procedures, operational parameters, and maintenance requirements for steam generation equipment.
  • Participated in hydrostatic testing and inspections of diesel storage tanks to ensure safety and compliance.
  • Conducted stocktaking activities and maintained accurate inventory records for warehouse materials and spare parts.

Education

Bachelor of Mechanical Engineering (Hons.) -

UNIVERSITI TENAGA NASIONAL
Bangi, Selangor, Malaysia
01.2016 - 01.2020

Sijil Pelajaran Malaysia (SPM) -

MRSM BESERI
Perlis
01.2013 - 01.2014

Skills

  • Microsoft Office

  • Qlik Sense

  • Power Bi

  • R Studio

  • SQL

Skills - Engineering Software

  • Microsoft Office, Advance
  • Auto CAD, Intermediate
  • Solid Work, Intermediate
  • C++, Intermediate
  • PTC Creo, Intermediate
  • Microsoft Excel, Advance
  • Adobe Photoshop, Intermediate
  • Adobe Lightroom, Basic

Leadership Background

  • 2019, IMechE's Best Student Project Award, Universiti Tenaga Nasional
  • 2018, Dean List Award, Universiti Tenaga Nasional
  • 2017, Project Paplet, The Malaysia Book of Records

Club Society

  • Universiti Tenaga Nasional, 2017/2018, Facilitator, University Orientation Program
  • Universiti Tenaga Nasional, 2018/2019, Club Treasurer, Islamic Studies Association
  • Universiti Tenaga Nasional, 2017/2018, Club Treasurer, Islamic Studies Association
  • Universiti Tenaga Nasional, 2016/2017, Head of Smart Group Bureau

Ic Number

970412-05-5153

Personal Features

I am very committed to task that have been assigned to me and able to work independently. I own a vehicle and willing to travel for work. Currently seeking for new experience in utility and energy industry.

Personal Information

  • Age: 28
  • Date of Birth: 12/04/97
  • Nationality: Malaysian

Timeline

Executive Analytics & Performance Management

Tenaga Nasional Berhad
08.2021 - Current

Executive Trainee

TNBR GREAT Programme
05.2021 - 08.2021

Jr. Project Engineer

Dar Energy Sdn. Bhd.
10.2020 - 02.2021

Internship

Tuanku Jaafar Power Station
02.2019 - 05.2019

Bachelor of Mechanical Engineering (Hons.) -

UNIVERSITI TENAGA NASIONAL
01.2016 - 01.2020

Sijil Pelajaran Malaysia (SPM) -

MRSM BESERI
01.2013 - 01.2014

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AMIRUL RASHIDI BIN MAD DAUDExecutive Analytics & Performance Management