Amirul Azwan
Head Of Sales, Business Development
Cyberjaya, Selangor
Summary
Dynamic sales leader with a proven track record, adept in CRM proficiency and fostering client relationships. Excelled in strategic business development, achieving significant revenue growth and market expansion. Skilled in mentoring teams and negotiating key partnerships, demonstrating exceptional pipeline management and interpersonal skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Head, Business Development
Connext Financial
08.2024 - Current
- Streamlined sales processes, resulting in enhanced efficiency and increased productivity.
- Developed strong client relationships for improved customer satisfaction and repeat business.
- Optimized pricing strategies by monitoring competitor activities, analyzing market trends, and considering internal cost structures for profitability maximization.
- Implemented effective CRM tools to track leads, maintain accurate customer data, and optimize the sales process.
- Negotiated contracts with major clients, securing long-term partnerships that generated significant revenue streams.
- Delivered engaging presentations at industry events, showcasing company offerings and attracting prospective clients.
- Analyzed market trends to identify new opportunities for business expansion and growth.
- Collaborated with product development teams for continuous improvement of offerings based on customer feedback and evolving market needs.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Attended industry events and conventions to expand sales opportunities.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Region Head of Sales
XFlow Market
04.2022 - 06.2023
- Implemented effective CRM tools to track leads, maintain accurate customer data, and optimize the sales process.
- Mentored junior sales staff, fostering professional growth and contributing to overall team success.
- Negotiated contracts with major clients, securing long-term partnerships that generated significant revenue streams.
- Analyzed market trends to identify new opportunities for business expansion and growth.
- Collaborated with marketing and branding teams for continuous improvement of offerings based on customer feedback and evolving market needs.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to expand sales opportunities.
- Monitored daily sales performance and provided feedback to each team member.
- Developed and implemented strategies to increase sales and improve customer service.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
Business Development Manager
Samtrade FX
07.2021 - 03.2022
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Senior Business Development Manager
FXCL
03.2020 - 07.2021
- Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
- Increased sales revenue by strategically identifying and pursuing new business opportunities.
- Spearheaded the expansion into new markets by conducting in-depth analyses of competitor landscapes.
- Aligned sales objectives with corporate goals by creating strategic plans that balanced short-term wins with long-term sustainability.
- Launched new product lines successfully after conducting thorough market assessment depend on client needs.
- Contributed to overall company growth by sharing expertise during executive meetings, informing decision-making processes.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Senior Account Manager
GCM Asia
03.2018 - 02.2020
- Boosted client satisfaction by effectively managing and resolving account issues.
- Analyzed data on client behavior patterns to inform future account management strategies, resulting in higher retention rates.
- Provided valuable input during product development discussions, ensuring alignment with customer needs and expectations.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
Senior Sales Executive
United Overseas Bank, UOB
02.2012 - 01.2018
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
Sales Executive
Teleperformance
01.2010 - 01.2012
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Education
No Degree - Accounting And Finance
SMK Methodist Tg Malim
Tanjong Malim, Perak, Malaysia 04.2001 -
Skills
CRM proficiency
Pipeline management
Sales operations
Client relationship management
Goal setting
Business development and planning
Lead generation
Marketing strategy
Cold calling
Certification
Cyber SEcurities
Timeline
Sales Head, Business Development
Connext Financial
08.2024 - Current
Region Head of Sales
XFlow Market
04.2022 - 06.2023
Business Development Manager
Samtrade FX
07.2021 - 03.2022
Senior Business Development Manager
FXCL
03.2020 - 07.2021
Senior Account Manager
GCM Asia
03.2018 - 02.2020
Senior Sales Executive
United Overseas Bank, UOB
02.2012 - 01.2018
Sales Executive
Teleperformance
01.2010 - 01.2012
No Degree - Accounting And Finance
SMK Methodist Tg Malim
04.2001 -
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