Amirudin Husni

• Facilitated store manager in boosting sales, optimizing costs, and ensuring outstanding customer service.
• Managed daily store operations to ensure adherence to efficiency standards and high team performance.
• Supported achievement of individual and overall store sales targets.
• Sustained inventory precision through strategic stock management and frequent auditing processes.
• Nurtured supportive team atmosphere while mentoring and enhancing staff performance.
• Assessed and communicated weekly store performance, recognizing trends and development strategies.

• Directed comprehensive store operations, ensuring adherence to brand standards and operational excellence
• Enhanced sales productivity (per m²) and profitability by optimizing staffing, controlling costs, and elevating conversion rates.
• Provided outstanding customer experience standards while ensuring strong visual merchandising aligned with corporate guidelines.
• Optimized workforce planning and scheduling to enhance efficiency and team productivity.
• Enhanced operational control through shrinkage reduction, expense management, and attainment of internal audit targets.
• notable accomplishments:
• Launched 3 new stores in Berjaya Times Square, EkoCheras Mall, and Paradigm Mall JB while leading teams of up to 60 staff members.
• Mentored and equipped 20+ new hires, enhancing team readiness and service standards.
• Elevated leadership skills through situational leadership certification and advanced visual merchandising training.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Improved customer satisfaction through staff training in customer service and product knowledge.

• Managed department sales activities and profitability while delivering superior customer experience in accordance with brand standards.
• Oversaw, coached, and empowered team members to improve performance, engagement, and succession planning.
• Optimized staffing workflow and priorities to bolster operational efficiency and facilitate effective sales execution.
• Monitored adherence to visual merchandising safety and loss prevention standards.
• key contributions:
• Boosted men’s department share from 20% to 30% of overall store sales
• Facilitated in-store educational initiatives improving team capability and performance.

• Directed high-performing teams through goal-setting, staff coaching, and cultivating a robust customer-first culture in line with brand values.
• Executed strategic and operational initiatives to streamline staffing, elevate efficiency, and fulfill business objectives.
• Enhanced store performance utilizing data insights, financial reports, and operational tools for ongoing improvement.
• guaranteed compliance with safety regulations and
• Developed and inspired teams through performance management, training, and succession planning.

Key Achievements:

• Increased customer satisfaction score from 75% to 100%, sustaining top performance over consecutive months.
• Managed operations across multiple stores and served as Manager-in-Charge for 7 outlets.
• Recognized as Coach Mentor and Class Facilitator, contributing to talent development.
• Certified in multiple specialties including Coffee Master, Barista Trainer, and Learning Coach.