Amir Syukran Bin Mohamad
Senior Insurance Agent
Kuala Lumpur
Summary
Professional in insurance industry with strong track record in client relations, policy advisement, and risk assessment. Known for driving team collaboration and consistently achieving business goals. Skills include underwriting, claims management, and sales strategy. Adaptable, reliable, and focused on delivering results in fast-paced environment.
Overview
11
11
years of professional experience
Work History
Senior Insurance Agent
PruAction Team Sdn Bhd
12.2014 - Current
- Negotiated favorable terms with carriers for clients, securing better coverage at lower premiums.
- Participated in industry conferences and networking events to stay abreast of emerging opportunities within the marketplace.
- Enhanced customer satisfaction by addressing their insurance needs and providing tailored solutions.
- Conducted comprehensive risk assessments, recommending appropriate coverage levels to mitigate potential losses.
- Provided exceptional customer service, resolving complex issues and maintaining high levels of client satisfaction.
- Trained junior agents on industry best practices to improve overall team performance and productivity.
- Reviewed policy applications for accuracy and completeness before submission, minimizing delays in processing time.
- Assisted clients in navigating complicated claim situations, ultimately leading to satisfactory settlements.
- Monitored customer feedback and identified areas of improvement.
- Educated clients on insurance policies and procedures.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Graduate Trainee
Securities Industry Development Corporation (SIDC)
08.2014 - 11.2014
- Supported project teams with thorough research, contributing valuable insights that informed decision-making processes.
- Worked under supervision of senior employers to help plan and direct work of organization.
- Enhanced team collaboration by participating in group projects and sharing innovative ideas.
- Boosted organizational efficiency with effective time management strategies, ensuring timely completion of assignments.
- Improved problem-solving abilities by actively engaging in brainstorming sessions and contributing to solution development.
- Demonstrated adaptability by quickly adjusting to new tasks and responsibilities as needed during the trainee program.
Marketing Research Analyst
Marcus Evans Group
07.2014 - 08.2014
- Conducted competitive analyses to identify market trends and opportunities for growth, leading to strategic business decisions.
- Developed comprehensive reports on research findings, providing actionable recommendations for marketing strategies.
Intern Retail Strategic and Analytics
CIMB
03.2014 - 06.2014
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
- Enhanced team productivity by assisting with organization of project documentation.
Education
Bachelor of Arts - Marketing
Universiti Sains Islam Malaysia
Negeri Sembilan 04.2001 -
Skills
Effective time management
Strategic planning
Conflict resolution techniques
Strong salesmanship
Claims handling proficiency
Advanced underwriting expertise
Customer service
Client relations
Business planning
Timeline
Senior Insurance Agent
PruAction Team Sdn Bhd
12.2014 - Current
Graduate Trainee
Securities Industry Development Corporation (SIDC)
08.2014 - 11.2014
Marketing Research Analyst
Marcus Evans Group
07.2014 - 08.2014
Intern Retail Strategic and Analytics
CIMB
03.2014 - 06.2014
Bachelor of Arts - Marketing
Universiti Sains Islam Malaysia
04.2001 -
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