Amir Aminuddin Mazlan
Deputy Manager, Deposit Product & Innovation
Selangor
Summary
A highly skilled Deputy Manager in Product Management with over 7 years of experience in banking and technology sectors. Expertise in API Product Management, Marketing Technology, and Strategic Business Solutions, complemented by a solid foundation in Netcentric Computing and Strategic Information Systems. Passionate about leveraging technology to drive innovation and operational efficiency, with aspirations to contribute to Malaysia’s technology ecosystem as a professional technologist under MBOT.
Overview
13
13
years of professional experience
11
11
years of post-secondary education
Work History
Deputy Manager, Deposit Product & Innovation
Bank Muamalat Malaysia Berhad
09.2024 - Current
- Product Development & UAT: Lead User Acceptance Testing (UAT) for new Retail Deposit products and system enhancements, ensuring readiness before migration and managing product briefings/training for branches.
- Product Management: Oversee the management of Deposit products, including customer feedback, product improvements, and ensuring accurate and up-to-date product information.
- Process Improvement: Propose and implement process improvements, including reducing Turnaround Time (TAT) for deposit applications and enhancing system efficiency.
- Compliance & Risk Management: Ensure adherence to regulatory requirements, including AMLA, and uphold ethical standards within the department. Manage the proper storage and disposal of sensitive information.
- Stakeholder Collaboration: Engage with internal teams (IT, Compliance, Branch Operations) and external service providers (auditors, vendors) to support product development and business operations.
Senior Associate, API Product Manager
Bank Islam Malaysia Berhad
10.2023 - 08.2024
- API & System Integration Management: Oversee system enhancements, support, and prioritization for API Gateway and other system-to-system integrations in line with API Management & Governance criteria.
- Solution Design & Implementation: Analyze requirements, design, construct, integrate, and customize solutions, while ensuring proper testing and implementation.
- Technical Documentation & Maintenance: Prepare technical documentation, manage system maintenance, and ensure production systems run smoothly by resolving issues promptly.
- Performance Monitoring & Customer Satisfaction: Survey application effectiveness, develop maintenance procedures, and prioritize activities to ensure customer satisfaction and meet service level indicators.
- System Development & Testing: Follow development conventions, ensure business applications are secure and reliable, and conduct tests to verify that applications meet functional specifications before user acceptance.
Assistant Manager, Product & Business Solutions
Bank Islam Malaysia Berhad
12.2020 - 09.2023
- Business Process Development: Develop, review, and enhance business processes, policies, manuals, guidelines, and campaign mechanics related to new and existing products.
- UAT Management: Oversee the User Acceptance Testing (UAT) process for new, variation, and enhanced product developments until the completion of the testing cycle.
- Operational Issue Management: Address and resolve product-related operational issues, including compliance, risk, audit, system, finance, and Shariah-related matters.
- Regulatory Compliance: Ensure adherence to both internal policies and external regulatory requirements for product development and operations.
- Support & Administration: Provide assistance to branches, Contact Centre, and relevant departments on product/service inquiries and maintain records for product and campaign operations.
Assistant Manager, Marketing Technology & Business Innovation
Bank Islam Malaysia Berhad
12.2017 - 11.2020
- Marketing Campaign Management: Plan and develop marketing strategies and campaigns for Deposit products, ensuring performance is monitored and optimized.
- Team Supervision & Development: Supervise and manage Deposit Marketing Executives (DME), fostering their career growth and ensuring maximum productivity.
- Strategic Partnerships & Alliances: Identify and explore strategic alliances and partnerships to expand business opportunities and growth.
- Expense & Activity Monitoring: Control and monitor marketing expenses for Deposit A&P, while supporting marketing activities across regions, states, and branches.
- Marketing Collateral & Competitor Analysis: Develop marketing collateral, analyze competitor strategies, and provide feedback to the Product Unit for product and system enhancements.
SL1M Trainee
Bank Islam Malaysia Berhad
07.2017 - 11.2017
- Supported business innovation initiatives and gained foundational experience in banking operations
System Developer (Intern)
A-Asign Corporation Sdn Bhd
02.2017 - 06.2017
Telemarketing Executive
Astro
12.2014 - 02.2015
- Promoted additional products to existing customers
Sales Promoter
Tropicana Life (M) Sdn. Bhd.
10.2014 - 11.2014
Administrative Support
Research Management Institute, UiTM
04.2012 - 05.2012
- Provided clerical and administrative support
Education
Master of Science - Strategic Information Systems With Business Management
Universiti Teknologi MARA (UiTM)
01.2018 - 01.2021
Bachelor of Computer Science - Netcentric Computing
Universiti Teknologi MARA (Melaka)
01.2015 - 01.2017
Diploma - Computer Science
Universiti Teknologi MARA (Perak)
01.2012 - 01.2014
Sijil Pelajaran Malaysia (SPM) - Science Stream
Sekolah Menengah Kebangsaan Tengku Ampuan Rahimah
01.2007 - 01.2011
Ethical Hacking Bootcamp - undefined
Zero To Mastery Academy
Skills
HTML
Awards
Anugerah Pelajar Aktif Berpersatuan (Active Student Association Award)
Timeline
Deputy Manager, Deposit Product & Innovation
Bank Muamalat Malaysia Berhad
09.2024 - Current
Senior Associate, API Product Manager
Bank Islam Malaysia Berhad
10.2023 - 08.2024
Assistant Manager, Product & Business Solutions
Bank Islam Malaysia Berhad
12.2020 - 09.2023
Master of Science - Strategic Information Systems With Business Management
Universiti Teknologi MARA (UiTM)
01.2018 - 01.2021
Assistant Manager, Marketing Technology & Business Innovation
Bank Islam Malaysia Berhad
12.2017 - 11.2020
SL1M Trainee
Bank Islam Malaysia Berhad
07.2017 - 11.2017
System Developer (Intern)
A-Asign Corporation Sdn Bhd
02.2017 - 06.2017
Bachelor of Computer Science - Netcentric Computing
Universiti Teknologi MARA (Melaka)
01.2015 - 01.2017
Telemarketing Executive
Astro
12.2014 - 02.2015
Sales Promoter
Tropicana Life (M) Sdn. Bhd.
10.2014 - 11.2014
Administrative Support
Research Management Institute, UiTM
04.2012 - 05.2012
Diploma - Computer Science
Universiti Teknologi MARA (Perak)
01.2012 - 01.2014
Sijil Pelajaran Malaysia (SPM) - Science Stream
Sekolah Menengah Kebangsaan Tengku Ampuan Rahimah
01.2007 - 01.2011
Ethical Hacking Bootcamp - undefined
Zero To Mastery Academy
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