Summary
Overview
Work History
Education
Skills
Certificates and training attended
Leadership experiences
University projects award
Software
Languages
References
Timeline
AMIR IMRAN BIN MOHAMED RAFIK

AMIR IMRAN BIN MOHAMED RAFIK

Network Engineer
Nilai,Negeri Sembilan

Summary

Innovative Network Engineer provides reliable and vital connectivity for multi-site installations. Integrates fixed wireless, terrestrial and satellite-based solutions to create streamlined network infrastructure at enterprise scale. Trusted to develop fast and secure infrastructure plans for facilities and networking hubs.

Overview

8
8
years of professional experience
9
9
years of post-secondary education

Work History

Network Engineer

IBURUJ NETWORK SDN BHD
3 2023 - Current
  • Responsible as Resident Engineer (Network) at KPDNHEP HQ
  • To support customers local area network (LAN) and wireless network (WiFi)
  • Diagnose, troubleshoot and resolve day to day LAN & WiFi support issues, through call tracking, communication and escalation where appropriate
  • Monitor the utilization and status of the LAN and WiFi at customer premise by using network management software & tools provided
  • Create, update, and maintain LAN, WiFi, and cabling design documentation and inventory including configuration, schematic diagram, connectivity, port mapping diagram, and equipment inventory
  • Take ownership of LAN and WiFi related issues (as part of a team) and work with 3rd Parties, internal operations support and where appropriate, determine a strategic approach to resolve issues.

Network Engineer

SILVER RIDGE SDN BHD
08.2022 - 03.2023
  • Responsible for maintaining Wi-Fi in Bank Negara Malaysia
  • Attend case for user in Bank Negara
  • Perform Wi-Fi Installation Project in Bank Negara
  • Work along with management and client to resolve issue that raised
  • Provide and create the necessary document like UAT and Hand-over Document for provisioning process and Service handover to customer
  • Prepare Quarterly Report for company to submit to Bank Negara
  • Provide weekly reports to client on progress of provisioning delivery
  • Escalate up to Level 2 Fortesys
  • Liaise with customer to provide update as per agreed SLA
  • Other ad-hoc task related to network management and provisioning delivery.

Engineer

MYI TECHNOLOGY SDN BHD
01.2022 - 06.2022
  • Installing, configuring and supporting network and computer equipment to increase office efficiency
  • Communicated with staff / other divisions in troubleshooting HIK Vision CCTV and Controller
  • Managed Ruckus Access Point Configuration
  • Managed Network Monitoring using PRTG Software
  • Attended to all client inquiries and updated the renewal license of Sangfor firmware.

IT Engineer

ARNN TECHNOLOGIES SDN BHD
08.2021 - 01.2022
  • Installing, configuring and supporting network and computer equipment
  • Preventive and Remedial Maintenance of the equipment and Oracle Database at LIDAR Data Centre, Jabatan Ukur dan Pemetaan Malaysia
  • Collaborated with senior engineer in arranging scheduled upgrades and Investigating network error
  • Updated network equipment to the latest firmware releases; increase the productively by 90%
  • Attended to all issues and report network status to client
  • Conducting the Security Posture Assessment on JUPEM security systems.

Internship (IT Support)

DATAKRAF SOLUTION SDN BHD
01.2021 - 07.2021
  • Installed and configured computer hardware, software, systems, networks, printers, and scanners to increase office efficiency
  • Monitored and maintained computer systems and networks; for approximately 50 staff
  • Assisted senior technician in providing technical support to the company via email, phone, in person
  • Attended to all user's inquiries and feedback for any error / setting up account for new user.

Internship (IT Technician)

SIGMA RECTRIX SYSTEM (M) SDN BHD
01.2017 - 05.2017
  • Collaborated with senior engineers in troubleshooting hardware and software issues
  • Repaired or replaced damaged hardware and Upgraded the entire system to enable compatible software on all computers
  • Installed and upgraded anti-virus software to ensure security at the user level
  • Prepared technical reports; and provide additional information to top management.

Education

Bachelor of Computer Engineering Technology in Networking System (Honours) -

Universiti Kuala Lumpur- Malaysian Institute of Information Technology
01.2017 - 04.2022

Diploma in Network Security - undefined

German-Malaysian Institute (GMI)
01.2014 - 04.2017

Skills

Linux OS (intermediate)

Certificates and training attended

  • Cisco Certified Network Associate (Introduction to Network) 2018
  • Cisco Certified Network Associate (Routing and Switching) 2018
  • Cisco Certified Network Associate (Connecting Networks) 2019
  • Cisco Certified Network Associate (Scaling Networks) 2019
  • Cisco Certified Network Professional (IP Switching) 2020
  • Cisco Certified Network Professional (IP Routing) 2020
  • Cisco Certified Network Professional (IP Troubleshoot) 2020
  • Cisco Introduction to Cybersecurity (2020)
  • Cisco Introduction to Internet of Things (IoT) (2020)
  • MBOT Technologist Graduate (2022)
  • FLOWMON Monitoring Training (2023)
  • WIRESHARK Network Security Monitoring Training (2023)
  • CompTIA Network Training (2024)

Leadership experiences

  • Member of Networking System Club, 04/2018, 11/2020
  • Network Day NETSYS Club Volunteering Program, 2019
  • Fundraising Volunteering for CSR, 2019
  • CSR event CampCare, UniKL, 2019

University projects award

  • EZ Home Automation System (2022)
  • 3rd Place in UNIKL Technoculture Fest. (2017)
  • 2nd Place in UNIKL Chinese Cultural Competition. (2018)
  • 3rd Place in Professional English Case-Study Project. (2018)

Software

FLOWMON

WIRESHARK

OPTMANAGER

BITDEFENDER

Languages

Malay, English
Native language

References

  • Za'im Mohd Mahdzir,

      Supervisor, 

      AQTAR Resources Sdn Bhd, 

      013-480 3165, 

       zaim@aqsb.net

  • Kamarul Fadli bin Kamarudin,

      Manager, 

      MYI Technologies Sdn Bhd, 

      017-306 2800, 

      kamarul@monitoryourinternet.com

  • Hairun Nazar Bin Hussain,

      Network Operation & Maintenance, 

      Silver Ridge Sdn Bhd, 

      013-3644003, 

      hairun@silverridge.com.my

  • Azli bin Abd Rahim,

      Project Manager, 

      Iburuj Network Sdn Bhd, 

      013-3480000, 

       azli@iburuj.com

Timeline

Network Engineer - SILVER RIDGE SDN BHD
08.2022 - 03.2023
Engineer - MYI TECHNOLOGY SDN BHD
01.2022 - 06.2022
IT Engineer - ARNN TECHNOLOGIES SDN BHD
08.2021 - 01.2022
Internship (IT Support) - DATAKRAF SOLUTION SDN BHD
01.2021 - 07.2021
Internship (IT Technician) - SIGMA RECTRIX SYSTEM (M) SDN BHD
01.2017 - 05.2017
Universiti Kuala Lumpur- Malaysian Institute of Information Technology - Bachelor of Computer Engineering Technology in Networking System (Honours),
01.2017 - 04.2022
German-Malaysian Institute (GMI) - Diploma in Network Security,
01.2014 - 04.2017
Network Engineer - IBURUJ NETWORK SDN BHD
3 2023 - Current
AMIR IMRAN BIN MOHAMED RAFIKNetwork Engineer