Microsoft Excel
AMIRAH NATASYAH BINTI MOHD SALIM
Administration
Cheras
Summary
Well-organized and detail-oriented professional with over 4 years of experience in retail operations. Skilled in managing daily store activities, ensuring smooth workflows, and maintaining high service standards. Strong interpersonal skills with a proven ability to work collaboratively in a team environment.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Assistant Supervisor
MR. DIY
03.2024 - Current
- Assist in supervising and leading a team of employees, ensuring they understand their roles and responsibilities.
- Provide guidance, support, and feedback to team members.
- Assist in coordinating day-to-day operations to ensure goals and deadlines are met.
- Review daily tasks and prioritize workloads to maximize efficiency.
- Help onboard new employees and assist in their training and integration into the team.
- Assist in maintaining accurate records, reports, and databases related to team performance and project progress.
- Submitted documentation and reports to upper management.
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Retail Associate
MR.DIY
05.2021 - 03.2024
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Answered questions about store policies and addressed customer concerns.
- Maintained clean sales floor and straightened and faced merchandise.
Education
Sijil Tinggi Pelajaran Malaysia -
SMK PERIMBUN
04.2001 -
SIJIL PELAJARAN MALAYSIA - Business Stream
SMK Perimbun
01.2017
Skills
Communication Skills
Time Management
Problem Solving
Microsoft Office Suite
Canva Editing
Task delegation
Employee relations
Training and mentoring
Software
Timeline
Assistant Supervisor
MR. DIY
03.2024 - Current
Retail Associate
MR.DIY
05.2021 - 03.2024
Sijil Tinggi Pelajaran Malaysia -
SMK PERIMBUN
04.2001 -
SIJIL PELAJARAN MALAYSIA - Business Stream
SMK Perimbun