Summary
Overview
Work History
Education
Skills
Software
Languages
Certification
References
Timeline
Generic
Amirafiza Zaitun binti Mohd Jackie

Amirafiza Zaitun binti Mohd Jackie

No 455-2 Batu 2 1/2, Jalan Malim, Bachang

Summary

Dynamic and versatile former educator with 4 years of successful experience in educating students from 1 to 25 years. Known for interesting lectures with helpful supporting materials and detail-oriented classroom management. Dedicated to individual student success and comprehensive understanding. Currently working as an entrepreneur with a proven track record at ZAD's Coffee and extensive experience in teaching roles across various educational institutions. Expert in menu development and food safety, complemented by exceptional skills in fostering community engagement and promoting positive learning environments. Achieved significant improvements in customer satisfaction and student performance through innovative strategies and effective team leadership.

Overview

13
13
years of professional experience
16
16
Certifications

Work History

Cafe Owner

ZAD's Coffee
08.2023 - Current
  • Implemented inventory management systems to minimize waste and optimize stock levels.
  • Established partnerships with local farmers markets, which allowed for sourcing fresh ingredients at lower prices while supporting the community.
  • Facilitated open communication among team members, promoting a positive work culture that encouraged collaboration and innovation.
  • Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
  • Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.
  • Mentored and trained employees to improve performance and encourage professional growth.
  • Developed strong relationships with suppliers to ensure timely deliveries and favorable pricing terms.
  • Increased customer satisfaction by implementing high-quality food and beverage offerings.
  • Fostered a welcoming atmosphere by maintaining a clean, organized, and visually appealing cafe environment.
  • Continually refined menu options based on customer feedback, ensuring a variety of choices that appealed to a wide range of tastes and preferences.
  • Enhanced customer loyalty through exceptional service and consistent product quality.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
  • Resolved customer complaints promptly and professionally, ensuring repeat business and upholding the cafe''s reputation for excellent service.

<p>Lecturer</p> <p></p>

Melaka International College of Science and Technology (MiCoST)
06.2021 - 05.2022
  • Completed MQA Document for Diploma in Early Childhood Education
  • Timetable Scheduler for Faculty of Health Science
  • Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth
  • Created and designed quizzes, tests and projects to assess student knowledge
  • Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies
  • Developed and implemented innovative teaching strategies to engage students in lectures and coursework
  • Increased student interest by incorporating real-world examples into lessons and connecting material to relevant experiences
  • Managed large class sizes effectively, maintaining an orderly learning environment conducive to student success
  • Used PowerPoint and Google Classroom technology to give presentations to student classrooms
  • Selected and designed lesson plans and curriculum to meet academic objectives
  • Evaluated and revised lesson plans and course content to achieve student-centered learning
  • Implemented differentiated instruction methods to accommodate diverse student learning styles
  • Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information
  • Improved learning outcomes with well-structured lesson plans and clear learning objectives
  • Designed online course modules, making education more accessible to remote learners
  • Conducted research on pedagogical methods, integrating findings into teaching practices to enhance student learning
  • Developed and implemented innovative course materials, significantly increasing student interest in subject matter
  • Organized international study trips, broadening students' perspectives and understanding of global issues
  • Increased departmental collaboration by spearheading interdisciplinary projects and seminars
  • Assessed student learning outcomes, refining teaching methods to better meet educational goals
  • Fostered supportive and inclusive classroom environment, leading to improved student engagement and participation
  • Reviewed program materials and coordinated updates to keep department materials relevant and accurate
  • Created syllabus and instructional plans for each class session in accord with stated course objectives
  • Conducted engaging in-class discussions to facilitate learning and encourage participation
  • Evaluated and supervised student activities and performance levels to provide reports on academic progress
  • Designed and implemented various educational activities and programs to meet student needs
  • Created positive and safe learning environment for students by setting and enforcing classroom code of conduct
  • Assessed students' progress and provided feedback to enhance learning
  • Applied innovative teaching methods to encourage student learning objectives
  • Created excitement and enthusiasm in classroom by delivering engaging subject matter
  • Built strong rapport with students through class discussions and academic advisement
  • Impartially evaluated papers, projects and homework assignments of students, delegating grading to teaching assistants when appropriate
  • Developed semester outlines and instructional plans for each class session to comply with stated course objectives

<p>Lecturer</p> <p></p>

International College of Yayasan Melaka
01.2019 - 12.2019
  • Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth
  • Created and designed quizzes, tests and projects to assess student knowledge
  • Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies
  • Developed and implemented innovative teaching strategies to engage students in lectures and coursework
  • Increased student interest by incorporating real-world examples into lessons and connecting material to relevant experiences
  • Managed large class sizes effectively, maintaining an orderly learning environment conducive to student success
  • Conducted individual research projects to actively contribute to institution's research work
  • Used PowerPoint and Google Classroom technology to give presentations to student classrooms
  • Selected and designed lesson plans and curriculum to meet academic objectives
  • Evaluated and revised lesson plans and course content to achieve student-centered learning
  • Implemented differentiated instruction methods to accommodate diverse student learning styles
  • Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information
  • Improved learning outcomes with well-structured lesson plans and clear learning objectives
  • Designed online course modules, making education more accessible to remote learners
  • Conducted research on pedagogical methods, integrating findings into teaching practices to enhance student learning
  • Developed and implemented innovative course materials, significantly increasing student interest in subject matter
  • Organized international study trips, broadening students' perspectives and understanding of global issues
  • Assessed student learning outcomes, refining teaching methods to better meet educational goals
  • Fostered supportive and inclusive classroom environment, leading to improved student engagement and participation
  • Applied innovative teaching methods to encourage student learning objectives
  • Created excitement and enthusiasm in classroom by delivering engaging subject matter
  • Built strong rapport with students through class discussions and academic advisement
  • Created materials and exercises to illustrate application of course concepts
  • Impartially evaluated papers, projects and homework assignments of students, delegating grading to teaching assistants when appropriate
  • Developed semester outlines and instructional plans for each class session to comply with stated course objectives
  • Assessed students' progress and provided feedback to enhance learning
  • Created positive and safe learning environment for students by setting and enforcing classroom code of conduct
  • Designed and implemented various educational activities and programs to meet student needs
  • Evaluated and supervised student activities and performance levels to provide reports on academic progress
  • Conducted engaging in-class discussions to facilitate learning and encourage participation
  • Created syllabus and instructional plans for each class session in accord with stated course objectives
  • Reviewed program materials and coordinated updates to keep department materials relevant and accurate

<p>Substitute Teacher</p> <p></p>

SMK Seri Tanjong Melaka
09.2018 - 11.2018
  • Teaching English Language for Form 1 and Form 2 students
  • Follow regular teacher's lesson plans in a way that ensures consistency and optimal learning, and that encourages students to participate
  • Assign classwork and homework as necessary, according to lesson plans
  • Modify teaching styles to fit the learning styles of various students
  • Maintain a well-managed classroom and positive learning environment
  • Supervise students out of class such as in the hallways and in the cafeteria
  • Create lesson plans, grade classwork, homework and tests
  • Replace classes for teachers who is absent or attending courses.

<p>Teacher</p>

SMI Al- Amin Bestari D'Merlimau Melaka
05.2017 - 11.2017

Responsibilities:

  • Taught English and Kemahiran Hidup Bersepadu for PT3 level
  • Prepare and deliver lessons to a range of classes of different ages and abilities
  • Mark work, give appropriate feedback and maintain records of students' progress and development
  • Research new topic areas, maintaining up-to-date subject knowledge, and devise and write new curriculum materials
  • Select and use a range of different learning resources and equipment, including podcasts and interactive whiteboards
  • Prepare students for qualifications and external examinations
  • Manage students behavior in the classroom and on school premises, and apply appropriate and effective measures in cases of misbehavior
  • Undertake pastoral duties, such as taking on the role of form tutor, and supporting students on an individual basis through academic or personal difficulties
  • Communicate with parents and carers over students' progress and participate in departmental meetings, parents' evenings and whole-school training events
  • Liaise with other professionals, such as learning mentors, careers advisers, educational psychologists and education welfare officers
  • A class teacher, 3K teacher, Club teacher and gives usrah weekly to students
  • Monitor students Quran reading and hafazan


<p>Teacher</p> <p></p>

Little Caliph, Lorong Pandan Melaka
03.2017 - 04.2017

Responsibilities:

  • Taught all subject for 5 years old
  • Planning, implementing and assessing lessons
  • Uses a variety of activities and instructional methods (songs, stories, media, structured games, art, outdoor activities etc) to motivate and stimulate children's abilities
  • Assess students performance and progress to ensure they are mastering the skills on regular basis
  • Taught children how to perform prayer


<p>Teacher</p> <p></p>

Dream Big Center, Kuala Lumpur
01.2017 - 02.2017

Responsibilities:

  • Nurture babies from 6 months old
  • Feed and give milk to the babies 
  • Cleaning and cooking solid food for the babies

<p>Teacher</p>

St Nicholas Montessori Center, Melaka
10.2016 - 12.2016

Responsibilities:

  • Special Need (Autism) Class Teacher
  • Educate and nurture autism students from 4 to 6 years old. 
  • Create and execute individual education plans for each student
  • Confer with on-site therapist over disciplinary and behavioral issues with students
  • Create a safe, productive classroom environment


<p>Preschool Practicum Teacher</p>

SK Seafield Subang Jaya
06.2016 - 08.2016

Responsibilities:

  • Taught all subjects for preschool according to KSPK to 5 and 6 years old
  • Planning, implementing and assessing lessons
  • Uses a variety of activities and instructional methods (songs, stories, media, structured games, art, outdoor activities etc) to motivate and stimulate children's abilities
  • Monitor and assess two students performance and progress to ensure they are mastering the skills on regular basis as university assignment. 
  • Monitor primary students for extra co-curricular activities
  • Emcee for Hari Raya celebration for school.
  • Teach the children to dance for Hari Raya celebration's performance and Sports Day


Achievements:

  • Draw a mural in two days at the school's office wall staircase 


<p>Teacher</p> <p></p>

Anis Tuition Center, Petaling Jaya
11.2015 - 06.2016

Responsibilities:

  • Taught Bahasa Malaysia, English and Mathematics for primary level


<p>Practicum Teacher</p>

Taska Penyayang MAKPEM, Kuala Lumpur
06.2015 - 08.2015

Responsibilities:

  • Taught all subjects according to PERMATA from 2 to 4 years old.
  • Planning, implementing and assessing lessons
  • Teach alphabet and numeracy along with personal, social and emotional skills.
  • Uses a variety of activities and instructional methods (songs, stories, media, structured games, art, outdoor activities etc) to motivate and stimulate children's abilities


<p>Kindergarten Teacher</p>

Casuarina Child Development Sdn Bhd, Melaka
12.2011 - 08.2012

Responsibilities:

  • Class teacher
  • Taught Bahasa Malaysia, English and Science for 2, 3, 4, 5 and 6 years old
  • Planning, implementing and assessing lessons
  • Uses a variety of activities and instructional methods (songs, stories, media, structured games, art, outdoor activities etc) to motivate and stimulate children's abilities
  • Assess students performance and progress to ensure they are mastering the skills on regular basis

Education

Master of Arts - Mass Communication

Universiti Teknologi Mara
Shah Alam
11.2022 -

University of Malaya
09.2012 - 10 2016

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SMK Tinggi Melaka
06.2010 - 11 2011

SMK Canossa Convent
01.2005 - 12 2009

Skills

Singing

Playing Ukulele

Dancing

News Presenter

Emcee

Radio Announcer

Voice Over

Host

Drawing

Beverage Preparation

Social Media Marketing

POS System Operation

Software

Languages

Bahasa Malaysia

Proficient
C2

English

Advanced
C1

Certification

2nd Place Pertandingan Nyanyian Lagu Patriotik

References

Sharizad Bin Abu Bakar

Penerbit Rancangan B29

Jabatan Penyiaran Malaysia Melaka, Jalan Taming Sari, 75614 Melaka.

Contact: 019 663 7664

Email: izad78@gmail.com


Siti Rubiah Binti Abu Siran

Penerbit Rancangan B32 

Jabatan Penyiaran Malaysia Melaka, Jalan Taming Sari, 75614 Melaka.

Contact: 016 248 6686

Email: sitirubi@gmail.com


Siti Nadiah Binti Zulkafli

Dean of Faculty of Health Sciences

Melaka International College of Science and Technology.

Contact: 017 686 3046

Email: sitinadiah@micost.edu.my

Timeline

Cafe Owner

ZAD's Coffee
08.2023 - Current

Master of Arts - Mass Communication

Universiti Teknologi Mara
11.2022 -

<p>Lecturer</p> <p></p>

Melaka International College of Science and Technology (MiCoST)
06.2021 - 05.2022

<p>Lecturer</p> <p></p>

International College of Yayasan Melaka
01.2019 - 12.2019

<p>Substitute Teacher</p> <p></p>

SMK Seri Tanjong Melaka
09.2018 - 11.2018

2nd Place Pertandingan Nyanyian Lagu Patriotik

08-2018

Top 5 Pencarian Penyampai Radio Melaka FM 2018

02-2018

3rd Place Festival Nasyid Perak 2016

06-2017

<p>Teacher</p>

SMI Al- Amin Bestari D'Merlimau Melaka
05.2017 - 11.2017

<p>Teacher</p> <p></p>

Little Caliph, Lorong Pandan Melaka
03.2017 - 04.2017

<p>Teacher</p> <p></p>

Dream Big Center, Kuala Lumpur
01.2017 - 02.2017

<p>Teacher</p>

St Nicholas Montessori Center, Melaka
10.2016 - 12.2016

<p>Preschool Practicum Teacher</p>

SK Seafield Subang Jaya
06.2016 - 08.2016

4th Place Festival Seni Universiti Malaya 2016 (Nyanyian Lagu Asli)

03-2016

3rd Place Festival Seni Universiti Malaya 2016 (Pop Band)

03-2016

<p>Teacher</p> <p></p>

Anis Tuition Center, Petaling Jaya
11.2015 - 06.2016

2nd Place Pertandingan Nyanyian Lagu Puisi 

08-2015

<p>Practicum Teacher</p>

Taska Penyayang MAKPEM, Kuala Lumpur
06.2015 - 08.2015

4th Place Festival Seni Universiti Malaya 2014 (Nasyid)

03-2014

2nd Place Pertandingan Nasyid Antara IPT Malaysia

10-2013

1st Place Festival Nasyid JKKN 2013

07-2013

2nd Place Pertandingan Karaoke 2013

02-2013

3rd Place Pertandingan Ekspresi Seni 2012

10-2012

University of Malaya
09.2012 - 10 2016

1st Place Pertandingan Nasyid Minggu Haluansiswa

09-2012

<p>Kindergarten Teacher</p>

Casuarina Child Development Sdn Bhd, Melaka
12.2011 - 08.2012

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SMK Tinggi Melaka
06.2010 - 11 2011

1st Place Water Sport Competition PLKN 2010

05-2010

2nd Place Pertandingan Mendirikan Khemah/Gajet 2008

08-2008

4th Place State Cheer Group Competition

07-2008

1st Place Ekspedisi Pendidikan Luar Sekolah Menengah Siri 1

06-2008

SMK Canossa Convent
01.2005 - 12 2009
Amirafiza Zaitun binti Mohd Jackie