Amira Alimor
Subang Jaya,Selangor
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in any business management position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Sales Assistant
Mydin Hypermarket Mall
01.2010 - 03.2010
- Greeting customer and offering assistance
- Organized racks and shelves to maintain store visual appeal, engage customer and promote specific merchandise.
- Maintained organized, presentable merchandise to drive continue sales.
Cashier
Guardian Summit USJ
07.2010 - 11.2010
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Customer Relationship Executive (CRE) -Intership
YBK Services Sdh Bhd ,Perodua
07.2012 - 12.2012
- Resolved escalated customer service disputes and complaints, leading to increased customer satisfaction.
- Analyzed customer feedback and identified areas for improvement, leading to increased customer retention.
- To ensure all activities mentioned in checklist (sales &after sales ) are carried out with utmost diligence.
- Created and maintained detailed database to develop promotional sales.
Sales Assistant
Dya Romantika (Butik,Spa, Cafe )
08.2013 - 11.2013
- Assisted customers with prompt and polite support in-person and via telephone.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Recorded accurate and efficient records in customer database.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
Administration Assistant
City link Express (M) Sdn Bhd
01.2014 - 04.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Keep client updated by communicating cases progress.
- Accomplish organizational goal by exploring opportunities to add value to job accomplishments.
- Help develop cases by maintaining contact with people involved with cases and drafting complaints.
- Executed record filing system to improve document organization and management.
Human Resources (Internship)
Dynasynergy Technology Sdn Bhd
08.2019 - 11.2019
- Created and updated tracking spreadsheets using MS Excel.
- Updated and maintained employee records to respond quickly to requests for information.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
Education
Bachelor of Business Management
University Selangor (UNISEL)
Shah Alam11.2019
Diploma in Business Studies (Management)
Politeknik Sultan Abdul Aziz Shah (PSA)
Shah Alam 12.2013
Skills
- Human Resource Information System (HRIS)
- Form Management
- Time Tracking and Payroll Administration
- Data Entry Documentation
- Efficient Service
- Office Organization
- Customer Relationship Management (CRM) Software
- Microsoft Office
- Accuracy and Efficiency in Documentation
- Cash Handling
- Product Management and Pricing
Languages
Malay
Proficient
C2
English
Intermediate
B1
Timeline
Human Resources (Internship)
Dynasynergy Technology Sdn Bhd
08.2019 - 11.2019
Administration Assistant
City link Express (M) Sdn Bhd
01.2014 - 04.2016
Sales Assistant
Dya Romantika (Butik,Spa, Cafe )
08.2013 - 11.2013
Customer Relationship Executive (CRE) -Intership
YBK Services Sdh Bhd ,Perodua
07.2012 - 12.2012
Cashier
Guardian Summit USJ
07.2010 - 11.2010
Sales Assistant
Mydin Hypermarket Mall
01.2010 - 03.2010
Bachelor of Business Management
University Selangor (UNISEL)
Diploma in Business Studies (Management)
Politeknik Sultan Abdul Aziz Shah (PSA)
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