Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Amir Zainuddin

Caregiver
Tanah Merah,Kelantan
Amir Zainuddin

Summary

At University Malaya Medical Centre, I excelled as a Historical Interpreter, leveraging excellent communication and problem-solving skills to enhance visitor engagement and satisfaction. My initiatives in developing partnerships and interactive programs significantly increased membership sales, showcasing my ability to drive revenue while fostering a collaborative and informative environment.

Overview

3
Languages

Work History

University Malaya Medical Centre

Historical Interpreter

Job overview

  • Developed and maintained strong relationships with local organizations and businesses to foster partnerships that benefitted both parties.
  • Supported marketing efforts by participating in promotional events, increasing public awareness of the historic site''s offerings.
  • Collaborated with fellow interpreters, sharing knowledge and expertise to improve overall performance and visitor satisfaction.
  • Coordinated with educators to develop curriculum-aligned programs for school groups visiting the historic site.
  • Provided exceptional customer service, addressing visitor inquiries and concerns promptly and professionally.
  • Developed interactive activities for visitors to better understand the historical context of the site.
  • Assisted in training new interpreters, providing guidance on effective presentation techniques and historical knowledge.
  • Managed inventory of supplies necessary for daily operations, maintaining adequate stock levels to avoid disruptions in programming or guest experience.
  • Ensured accurate representation of history through strict adherence to approved scripts during performances.
  • Participated in ongoing professional development opportunities, continuously updating skills and knowledge in the field of interpretation.
  • Maintained a clean and organized work environment, ensuring a safe and enjoyable experience for all guests.
  • Enhanced visitor experience by creating engaging and informative historical presentations.
  • Received consistent positive feedback from visitors regarding interpretive program quality, indicating high levels of engagement throughout tours or exhibits.
  • Led hands-on workshops that allowed participants to engage directly with historically relevant crafts or trades.
  • Worked closely with curatorial staff members on exhibition design projects that showcased primary source materials from our collection.
  • Conducted thorough research on historical events, ensuring accuracy and relevancy in all presentations and exhibits.
  • Increased membership sales within the organization by highlighting benefits associated with becoming a member during interpretive programs.
  • Contributed to the planning and execution of special events at the historical site, attracting new visitors and generating increased revenue.
  • Fostered a positive learning atmosphere by encouraging visitors to ask questions during interpretive programs.

Education

University Malaya
Kuala Lumpur

Diploma
01.2025

Skills

Problem-Solving

Timeline

Historical Interpreter

University Malaya Medical Centre

University Malaya

Diploma

Similar Profiles

CREATE PROFILE
Amir ZainuddinCaregiver