AMIR FARHAN BIN AZLAN
IT Executive
Putrajaya,16
Summary
I am a Multimedia Computing graduate from Universiti Teknologi MARA (UiTM) with a diploma and degree in Computer Science, equipped with strong technical skills in C++, Python, HTML, and CSS. My expertise lies in UI design, development, automation, and IT asset management, with a proven ability to work both independently and collaboratively. Through internships at Melaka ICT Holdings and TM Technologies, I honed my skills in software development and system maintenance. At Malayan Banking Berhad (Maybank), I contributed to automating financial reporting and developing efficient software solutions, streamlining processes and enhancing productivity. Most recently, at Etiqa Insurance and Takaful, I managed the end-to-end lifecycle of IT assets, acted as the key liaison between users and hardware providers, optimized procurement and software license allocation, and ensured accurate asset tracking using ACP Oracle.
IT professional with strong foundation in technology leadership and strategic implementation. Recognized for delivering impactful IT solutions and driving successful project outcomes. Known for fostering teamwork, adapting to evolving business needs, and ensuring reliable and secure IT operations. Expertise in systems integration and cybersecurity.
Overview
5
5
years of professional experience
5
5
Certifications
2
2
Languages
Work History
IT Executive
Etiqa Insurance and Takaful
Kuala Lumpur, Kuala Lumpur
06.2025 - Current
- Act as the primary liaison between users and IT hardware providers, managing laptop requests, refreshes, and issue resolutions.
- Tracked and located company IT assets (laptops, desktops, monitors) to ensure accurate inventory management.
- Lead monthly Service Level Agreement (SLA) compliance reviews for MSS, independently verifying performance data against the 94% benchmark and identifying reporting inaccuracies or service gaps.
- Manage monthly MSS billing governance by auditing device lifecycle states to eliminate unnecessary charges and ensure accurate financial accountability.
- Expedited delayed hardware requests by coordinating directly with providers to meet user needs promptly.
- Managed the allocation and provisioning of software licenses, including Visual Studio Pro, Adobe, Power BI, and Microsoft Visio.
- Sourced cost-effective hardware solutions by engaging with vendors and negotiating competitive pricing.
- Utilized ACP Oracle to maintain and update fixed asset records for IT department resources.
- Collaborated with stakeholders to define business requirements for new technology implementations.
- Managed vendor relationships, negotiating contracts for optimal pricing and service levels.
Protégé Trainee
Maybank / PROTÉGÉ Programme @ Asset Management Division
Kuala Lumpur
09.2024 - 05.2025
- Project Manager for 'Project APEX' (Mobile Application for Maybank Asset Management)
- Involved in automating the annual financial report through the use of UiPath Studio.
- Documented processes and consulted users regarding automation possibilities.
- Assisted in the automation of the Daily Reconciliation Report in UiPath studio and Microsoft Excel.
- Created form templates using JavaScript for new user registrations within Adobe PDF.
- Oversaw project review sessions, focusing on UI/UX and functionalities.
- Communicated with vendors to exchange documents relating to projects for stakeholders.
- Became the mediator for Maybank Asset Management stakeholders and Intellect Design Arena Ltd for a software project.
- Assist in troubleshooting within various departments within Maybank Asset Management.
Intern
TM Technologies Sdn Bhd / Internship
Kuala Lumpur
03.2024 - 06.2024
- Monitored and Maintained payment-based software, Collect and Credit Information System (ConCise).
- Monitored and maintained other subsystems using A-Auto software.
- Executed tasks using A-Auto software for subsystems.
- Joined training for new software being developed.
- Created an overtime shift budget tracker using Microsoft Excel.
Intern
Melaka ICT Holdings Sdn Bhd / Internship
Melaka Tengah, Melaka
09.2021 - 02.2022
- Updated the company’s leave website using HTML and CSS.
- Collaborated to create a corporate video under the request of Jasin district office.
- Used Adobe Suite for editing videos, audios, and images.
- Compiled and reorganized voter names for the 2021 Malacca state election.
- Prepared hardware and software requirements for Yayasan Melaka.
- Created a wireframe for Mahkamah Syariah Negeri Melaka website plan.
Education
Bachelor in Computer Science (Hons) - Multimedia Computing
Universiti Teknologi MARA
Melaka, Malaysia08.2024
Diploma in Computer Science - undefined
Universiti Teknologi MARA
Perak, Malaysia02.2022
Skills
Adobe Suite
Machine Learning
Automation Development
UiPath Studio
Microsoft Office
Front-end
VBA
Data analytics
IT infrastructure management
Information security
IT service management
Application support
Problem-solving abilities
Multitasking Abilities
Excellent communication
Accomplishments
- Silver Medal - VAIS 2023
- Achieved the Silver Medal in the Virtual Asia Innovation Show 2023 for outstanding project participation.
Certification
Google Cloud Data Analytics Introduction to Data Analytics in Google Cloud – Coursera, July 2024
Timeline
IT Executive
Etiqa Insurance and Takaful
06.2025 - Current
Protégé Trainee
Maybank / PROTÉGÉ Programme @ Asset Management Division
09.2024 - 05.2025
Intern
TM Technologies Sdn Bhd / Internship
03.2024 - 06.2024
Intern
Melaka ICT Holdings Sdn Bhd / Internship
09.2021 - 02.2022
Diploma in Computer Science - undefined
Universiti Teknologi MARA
Bachelor in Computer Science (Hons) - Multimedia Computing
Universiti Teknologi MARA