Amin Ishak
Supervisor
Jalan 13D, Batu Caves, Selangor
Summary
Great leader with a proven track record at Tealive, adept in staff management and enhancing customer satisfaction. Leveraged decision-making and customer service skills to elevate team productivity and resolve conflicts efficiently. Mentored staff and driving process improvements, significantly contributing to operational excellence.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Supervisor
Tealive
09.2020 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Education
Medical Science
University College MAIWP International
Kuala Lumpur, Malaysia 04.2001 -
Skills
Staff management
Documentation and reporting
Decision-making
Customer service
Process monitoring and improvement
Timeline
Supervisor
Tealive
09.2020 - Current
Medical Science
University College MAIWP International
04.2001 -
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