Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
AssistantManager
AMER IZZAT HAQIMI BIN JALALUDDIN

AMER IZZAT HAQIMI BIN JALALUDDIN

ASSISTANT MANAGER
Kuala Lumpur

Summary

A technician with over 6 years of experience in automotive field with a proficient skills in solving complex vehicles issues while maintaining quality services.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

9
9
years of professional experience
6
6
years of post-secondary education

Work History

Assistant Manager

PROTON MING HENG 4S
11.2018 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.


Formen/ Warranty Officer

PROTON MING HENG 4S
11.2018 - Current
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.

Trainee

HYUNDAI NCS Setapak
11.2017 - 01.2018
  • Perform comprehensive diagnostics to troubleshoot and resolve trouble codes.
  • Thoroughly examine vehicles to detect any signs of damage, defects, or operational problems.
  • Carry out weekly market investigation assessments and report findings.
  • Facilitate training sessions to onboard and educate new technicians.
  • Maintain daily tracking and reporting of warranty claims.
  • Conduct monthly reviews of warranty reports.
  • Ensure timely delivery of all spare parts.

Technician Intern

Proton Jalan Pahang
12.2015 - 12.2015
  • Company Overview: A technician with over 6 years of experience in automotive field with a proficient skills in solving complex vehicles issues while maintaining quality services.
  • Expose in floor management service
  • Assisting in minor and major services in workshop
  • A technician with over 6 years of experience in automotive field with a proficient skills in solving complex vehicles issues while maintaining quality services.

Education

PMR Level -

Sekolah Menengah Kebangsaan Danau
01.2010 - 01.2013

Diploma in Automotive Engineering - undefined

Kolej Vokasional Setapak
Setapak, Kuala Lumpur
01.2014 - 01.2017

Skills

Attention to details

Personal Information

Expected Salary: RM 5300 (Negotiable)

Timeline

Assistant Manager

PROTON MING HENG 4S
11.2018 - Current

Formen/ Warranty Officer

PROTON MING HENG 4S
11.2018 - Current

Trainee

HYUNDAI NCS Setapak
11.2017 - 01.2018

Technician Intern

Proton Jalan Pahang
12.2015 - 12.2015

Diploma in Automotive Engineering - undefined

Kolej Vokasional Setapak
01.2014 - 01.2017

PMR Level -

Sekolah Menengah Kebangsaan Danau
01.2010 - 01.2013

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AMER IZZAT HAQIMI BIN JALALUDDINASSISTANT MANAGER