Ameer Syahirrullah Bin Saiful Azhar
IT Administration&support
Petaling Jaya, Selangor,Kelana Jaya
Summary
Results-driven IT Technician with proven expertise at ALL IT Hypermarket Sdn Bhd in optimizing network performance and enhancing system security. Skilled in hardware installation and desktop technical support, I excel at troubleshooting and resolving complex issues while delivering exceptional customer service. Committed to ensuring seamless technology operations for users.
Overview
1
1
year of professional experience
2
2
Certifications
1
1
Language
Work History
IT Technician
ALL IT Hypermarket Sdn Bhd
Petaling Jaya, Selangor
02.2024 - 02.2025
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and server
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Configured systems according to prescribed software and hardware frameworks.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Installed and configured operating systems and applications.
- Installed, configured and maintained computer systems and network connections.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Configured hardware, devices, and software to set up work stations for employees.
- Configured and tested new software and hardware.
Education
High School Diploma -
Kolej Kemahiran Tinggi Mara
Ledang Johor 04.2001 -
SKM 3 - TSK Teknology System Komputer
GIATMARA KOTA MELAKA
Melaka 04.2001 -
Skills
Desktop technical support
Hardware installation
Application installations
Technical support
Certification
SKM(Sijil Kemahiran Malaysia) Level 3
Timeline
SKM(Sijil Kemahiran Malaysia) Level 4
06-2024
IT Technician
ALL IT Hypermarket Sdn Bhd
02.2024 - 02.2025
SKM(Sijil Kemahiran Malaysia) Level 3
03-2021
High School Diploma -
Kolej Kemahiran Tinggi Mara
04.2001 -
SKM 3 - TSK Teknology System Komputer
GIATMARA KOTA MELAKA
04.2001 -
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