AMANINA ALWANI BINTI MOHD AZLI
Aviation Operations & Guest Services Professional
71800 Nilai, Negeri Sembilan
Summary
Aviation professional with 11 years of experience in Air Traffic Services supporting airport operations regulated by the Civil Aviation Authority of Malaysia (CAAM). Experienced in safety-critical environments requiring strong coordination, communication, and rapid decision-making in 24/7 shift operations. Proven ability to collaborate with Air Traffic Controllers and cross-functional teams to maintain safe, efficient airport operations. Fluent in Malay and English with conversational Korean to assist international passengers.
Overview
11
11
years of professional experience
8
8
Certificates
3
3
Languages
Work History
Site Maintenance Engineer
Advanced Air Traffic Systems Sdn. Bhd.
02.2015 - Current
- Provided frontline Air Traffic Services (ATS) operational support for the Civil Aviation Authority of Malaysia (CAAM) ensuring compliance with aviation safety and security standards.
- Responded immediately to operational issues reported by Air Traffic Controllers to minimize disruption and maintain efficient air traffic operations.
- Communicated effectively with Air Traffic Controller supervisors and operational teams to maintain smooth coordination during high-pressure situations.
- Activated and coordinated Search and Rescue (SAR) operation room during aviation emergencies, ensuring immediate response and strict adherence to safety protocols.
- Provided frontline operational support for Joint Air Movement Control Centre (JAMCC) under the Royal Malaysian Air Force (TUDM), coordinating time-sensitive air movement operations to ensure safety, security, and operational continuity.
- Operate within a 24/7 shift-based airport environment, maintaining continuous operational readiness and service efficiency.
Education
Associate of Science - Diploma in Electrical Engineering
Universiti Teknologi MARA
Pulau Pinang2014
Skills
Aviation & Ground Operations Coordination
Aviation Safety & SOP Compliance
Operational Incident Response & Problem-Solving
Cross-functional Team Collaboration
Operational Briefings and Reporting
Shift Operations (24/7 Aviation Environment)
Communication and Conflict Management
Multilingual Communication
Certification
ATM (Air Traffic Management) Operational & Technical Training
Timeline
Site Maintenance Engineer
Advanced Air Traffic Systems Sdn. Bhd.
02.2015 - Current
Associate of Science - Diploma in Electrical Engineering
Universiti Teknologi MARA