Amaleswari Muniandy
DOCUMENT CONTROLLER
Summary
Document Processing Specialist developing and implementing document control and management strategies. Stores documents correctly for easy employee access. Excellent communication and organizational skills, with proficiency in standard office software and attention to detail.
Overview
17
17
years of professional experience
5
5
Languages
Work History
Document Controller
Xiao Li Engineering & Co. Sdn Bhd
12.2022 - Current
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Managed version control effectively, ensuring that all team members accessed the most up-to-date documents for reference or editing purposes.
- Coordinated document exchange between departments, contractors, suppliers, and customers.
- Assisted in the preparation of regular document control reports for senior management, providing valuable insights into project progress and areas requiring attention.
- Provided support for document controls and worked with contract documents.
Executive, Human Resources
Fooday Packing & Distribution Sdn Bhd
11.2021 - 11.2022
- Negotiated favorable benefits packages for employees while maintaining cost-effectiveness for the organization.
- Maintained accurate records of personnel actions including hires, promotions, terminations to facilitate informed decision-making by senior leadership.
- Ensured compliance with federal, state, and local employment laws through regular review of policies and ongoing training for HR staff members.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Safety Administrative Assistant
OSHE (M) Sdn Bhd
02.2021 - 08.2022
- Provided administrative support to the Safety Manager, facilitating efficient execution of all safety initiatives.
- Monitored changes in regulations or industry best practices, updating internal policies as needed to maintain ongoing compliance.
- Conducted incident investigations to identify root causes and implement preventive measures, reducing future risks.
- Maintained accurate records of employee training sessions, certifications, and medical evaluations as required by regulations.
- Ensured proper documentation storage by organizing electronic files according to company guidelines and regulatory requirements.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Accessories (Value Chain) Executive
UMW Toyota Motor Sdn Bhd
02.2020 - 09.2020
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Collaborated with back-office team members to facilitate seamless business execution.
- Implemented cost-saving measures through reevaluation of supply chain management practices.
- Identified opportunities to expand or shift course to take advantage of changes in market.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Executive, Reinforced Frontline & Best In Town (Sales Reborn)
UMW Toyota Motor Sdn Bhd
01.2018 - 01.2020
- Participated in trade shows and industry events as a company representative, expanding network connections and generating interest in our products.
- Developed strong product knowledge through continuous learning initiatives that enabled persuasive presentations and effective handling of objections during sales discussions.
- Conducted product demonstrations for potential customers, effectively showcasing features and benefits that led to successful conversions.
- Participated in regular sales meetings to discuss team goals, share best practices, and brainstorm innovative strategies for driving revenue growth.
- Generated new leads through cold calling, networking events, and referrals from existing clients for business expansion.
- Streamlined internal processes by implementing CRM software that improved efficiency in tracking leads, managing contacts, and monitoring sales progress.
Executive, Best in Town (Sales Reborn)
UMW Toyota Motor Sdn Bhd
01.2016 - 12.2017
- Understanding customer behaviors & creating best solution in developing better experience for customers
- Conduct studies at outlet for better hands-on of outlet & competitors information especially on demography & market trend
- Creating & implementing nationwide activities by utilizing data analysis for sustainability of activities implemented
- Piloting and monitoring project implementation and continuous improvement.
- Managing task force room for Top Management (inclusive Japan & Asia Pacific) reporting, run secretariat role and communication between distributor and dealerships via conferences and forums. Involved in collaboration between various divisions and departments.
Executive,CS Improvement (Outlet Support,Sales)
UMW Toyota Motor Sdn Bhd
01.2016 - 12.2017
- Facilitated strong partnerships between departments by encouraging collaboration in pursuit of shared objectives related to continuous improvement initiatives.
- Identified root causes of issues through data analysis, leading to targeted solutions that improved overall performance.
- Led cross-functional teams for process optimization and achieved significant cost reductions.
- Conducted regular audits to ensure compliance with industry standards, driving continuous improvement efforts in response to audit findings.
Executive, Customer Relations, Sales
UMW Toyota Motor Sdn Bhd (Temerloh Branch)
11.2012 - 12.2015
- Manage Overall branch operations in absence of Branch Manager
- Handle all external communications (customer complaints, inquiries, feedback etc) for both sales & after sales
- Manage outlet showroom, roadshows and other ad hoc task as assigned.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
Executive, Guest Experience
Rebak Island Resort - Vivanta By Taj Group of Hotels
01.2010 - 09.2012
- Assist guest with planning and booking reservations
- Streamlined communication channels for increased efficiency and better overall customer satisfaction.
- Plan, Customize, Propose and Coordinate events based on guest requirements.
- Introduced innovative solutions to resolve customer issues, resulting in reduced complaints and enhanced satisfaction levels.
- Enhanced customer experiences by analyzing feedback and implementing targeted improvements.
- Trained staff on operating procedures and company services.
Jr. Executive, Human Resources
Rebak Island Resort - Vivanta By Taj Group of Hotels
09.2008 - 06.2010
- Maintain accurate employee records, including personal information, employment contracts, and documentation related to leaves, attendance, and disciplinary actions.
- Assist in the recruitment and selection process, including job postings, screening resumes, conducting interviews, and coordinating the onboarding process for new hires.
- Assist in organizing and coordinating training and development programs for employees.
- Support in maintaining and updating HR policies and procedures to ensure compliance with labor laws and regulations.
- Contribute to HR projects and initiatives, such as employee engagement activities, HR system implementation, and process improvement.
Assistant, Human Resources & Admin
Power Choice Sdn Bhd
01.2007 - 07.2008
- Assist in the recruitment process by posting job ads, screening resumes, scheduling interviews, and conducting initial candidate screenings.
- Facilitate the onboarding process for new employees, including preparing orientation materials, coordinating orientation schedules, and ensuring all necessary paperwork is completed.
- Maintain accurate and up-to-date employee records, including personal information, attendance, and performance data.
- Prepare and manage correspondence, reports, and documents. Ensure proper filing and documentation of all records.
- Manage day-to-day office operations, including ordering supplies, managing office equipment, and maintaining a clean and organized workspace.
- Ensure compliance with company policies and procedures, and assist in the development and implementation of new policies as needed.
Education
Bachelor of Business Administration, 2nd Class Upper -
Universiti Utara Malaysia
Sintok, Kedah, Malaysia 01.2005 -
STPM - Literature / Economy
SMK Dr. Burhanuddin
01.2000 - undefined
SPM - Literature / Commerce
SMK Dr. Burhanuddin
01.1998 -
Skills
Advanced Microsoft Office (Excel, Powerpoint, Word)
Business presentation & communication
Records Management
Document organization
Employee Relations
Multitasking
Customer Relations
Customer Needs Assessment
Strong negotiation
Additional Information
- Willing to travel
- Availability: One month
Salary range
RM 5,000 - RM 6,000 (Negotiable)
References
Mrs. Maslina Muhammad, Head of Department, UMW Toyota Motor Sdn Bhd, +6010 - 2211749, Former hiring superior
Mr. Thirugnasambanthan , Site Supervisor, Exyte Malaysia Sdn Bhd +011-1782 6352, Former Project Client
Timeline
Document Controller
Xiao Li Engineering & Co. Sdn Bhd
12.2022 - Current
Executive, Human Resources
Fooday Packing & Distribution Sdn Bhd
11.2021 - 11.2022
Safety Administrative Assistant
OSHE (M) Sdn Bhd
02.2021 - 08.2022
Accessories (Value Chain) Executive
UMW Toyota Motor Sdn Bhd
02.2020 - 09.2020
Executive, Reinforced Frontline & Best In Town (Sales Reborn)
UMW Toyota Motor Sdn Bhd
01.2018 - 01.2020
Executive, Best in Town (Sales Reborn)
UMW Toyota Motor Sdn Bhd
01.2016 - 12.2017
Executive,CS Improvement (Outlet Support,Sales)
UMW Toyota Motor Sdn Bhd
01.2016 - 12.2017
Executive, Customer Relations, Sales
UMW Toyota Motor Sdn Bhd (Temerloh Branch)
11.2012 - 12.2015
Executive, Guest Experience
Rebak Island Resort - Vivanta By Taj Group of Hotels
01.2010 - 09.2012
Jr. Executive, Human Resources
Rebak Island Resort - Vivanta By Taj Group of Hotels
09.2008 - 06.2010
Assistant, Human Resources & Admin
Power Choice Sdn Bhd
01.2007 - 07.2008
Bachelor of Business Administration, 2nd Class Upper -
Universiti Utara Malaysia
01.2005 -
STPM - Literature / Economy
SMK Dr. Burhanuddin
01.2000 - undefined
SPM - Literature / Commerce
SMK Dr. Burhanuddin
01.1998 -
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