Summary
Work History
Education
Skills
Languages
Timeline
Generic

ALYA NATASHA

Klang, Selangor

Summary

Driven professional with a proven track record at Sales Assistance, adept in CRM proficiency and goal-oriented strategies. Excelled in generating brand awareness and boosting sales through innovative upselling techniques and competitor analysis. Skillfully resolved customer complaints, enhancing service standards and contributing to significant revenue growth.

Work History

Selling Cakes

Sales Assistance
11.2021 - 12.2021
  • Generated brand awareness and created positive product impressions to increase sales.
  • Handled escalated customer complaints diplomatically, resolving issues amicably while reinforcing the company''s commitment to exceptional service standards.
  • Developed and implemented sales strategies to increase revenue.
  • Complied with guidelines and goals outlined for the product demonstration guide to support sales targets.

Education

DIPLOMA IN PSYCHOLOGY

UNIVERISTI SELANGOR
Kuala Selangor, Selangor, Malaysia
08.2024 -

Skills

CRM proficiency

Goal-Oriented

Upselling strategies

Competitor Analysis

Languages

Malay ( excellent )
Native language
English
Intermediate
B1

Timeline

DIPLOMA IN PSYCHOLOGY

UNIVERISTI SELANGOR
08.2024 -

Selling Cakes

Sales Assistance
11.2021 - 12.2021
ALYA NATASHA