ALWINN NG CHOU YAW
ADMINISTRATOR
Summary
Described as a self motivated person who strives to hit company goals. Excelled in administrative support and interpersonal communication, ensuring high accuracy in transactions and information handling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Administrator
Central Bookstore & Agencies
01.2019 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Monitored office activities, maintained customer communications, and tracked records through delivery.
- Collected, validated, and distributed information to colleagues.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts for both online and offline buyers.
- Operated cash register for cash and check transactions with excellent accuracy levels.
- Utilized market knowledge of ecommerce industry, supporting company sales goals and objectives.
Education
Bachelor of Arts - Business And Finance
Heriot Watt University, Malaysia
Putrajaya, Malaysia 04.2001 -
Diploma - Business
Kolej Aman
Batu Pahat, Johor, Malaysia 04.2001 -
Skills
Customer Service
Interpersonal Communication Abilities
Customer Engagement
Bookkeeping
Confidentiality handling
Data Entry
Attention to Detail
Administrative Support
MS Office
Customer Service
Timeline
Administrator
Central Bookstore & Agencies
01.2019 - Current
Bachelor of Arts - Business And Finance
Heriot Watt University, Malaysia
04.2001 -
Diploma - Business
Kolej Aman
04.2001 -