Aloysius Chong
Actuarial Science
Petaling Jaya,10
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Tutoring
GT Art Centre
Petaling Jaya, Selangor
01.2023 - 12.2023
- Arranged tutoring environment to support optimal learning.
- Led tutoring workshops for groups of students with related tutoring needs.
- Maintained records of student assessments, tutoring activities and results.
- Adapted tutoring plans to incorporate students' particular strengths and goals.
Retail Salesperson / Event Coordinator
Only World Group
07.2022 - 10.2023
- Help with managing events needed by clients
- Organize and manage staffs
- Communicating with customers to achieve their needs
- Photoshop images, create presentations and post advertisements online
- Increased sales and customer satisfaction through personalized servicing.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Achieved RM450K in sales throughout position
Education
Bachelor of Science - Actuarial Science
Heriot-Watt University Malaysia
Putrajaya-Malaysia 09.2021 - Current
Skills
Microsoft Applications Proficiency
Negotiation
Goal-Oriented
Flexibility
Organization
Sales Presentations
Fluent in Chinese
Fluent in English
Fluent in Malay
Sales Goals Attainment
POS System Operations
Problem-Solving
Sales Expertise
Adobe Photoshop
Canva
Additional Information
- Able to use Social Media Platforms eg. Facebook, Instagram, WeChat, Tiktok, Douyin
- Music Background (Piano ABRSM Grade 8 Certification, Music Theory Grade 7)
- Accounting Basics
Timeline
Tutoring
GT Art Centre
01.2023 - 12.2023
Retail Salesperson / Event Coordinator
Only World Group
07.2022 - 10.2023
Bachelor of Science - Actuarial Science
Heriot-Watt University Malaysia
09.2021 - Current