Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Aloysius Chong

Actuarial Science
Petaling Jaya,10

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

1
1
year of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

Tutoring

GT Art Centre
Petaling Jaya, Selangor
01.2023 - 12.2023
  • Arranged tutoring environment to support optimal learning.
  • Led tutoring workshops for groups of students with related tutoring needs.
  • Maintained records of student assessments, tutoring activities and results.
  • Adapted tutoring plans to incorporate students' particular strengths and goals.

Retail Salesperson / Event Coordinator

Only World Group
07.2022 - 10.2023
  • Help with managing events needed by clients
  • Organize and manage staffs
  • Communicating with customers to achieve their needs
  • Photoshop images, create presentations and post advertisements online
  • Increased sales and customer satisfaction through personalized servicing.
  • Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
  • Achieved RM450K in sales throughout position

Education

Bachelor of Science - Actuarial Science

Heriot-Watt University Malaysia
Putrajaya-Malaysia
09.2021 - Current

Skills

Microsoft Applications Proficiency

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Additional Information

- Able to use Social Media Platforms eg. Facebook, Instagram, WeChat, Tiktok, Douyin

- Music Background (Piano ABRSM Grade 8 Certification, Music Theory Grade 7)

- Accounting Basics

Timeline

Tutoring

GT Art Centre
01.2023 - 12.2023

Retail Salesperson / Event Coordinator

Only World Group
07.2022 - 10.2023

Bachelor of Science - Actuarial Science

Heriot-Watt University Malaysia
09.2021 - Current

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Aloysius ChongActuarial Science