Alnajib Bin Amin

Talent Acquisition ( Recruitment)

• Support end-to-end hiring for dedicated department e.g Agency Distributions, Partnership Distributions (Bancassurance), Finance, Actuarial & Marketing
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.

HR Engagement & Sports Activities

• Contact person for all company engagement activities such as Employees Monthly Birthday CelebrationTownhall, Annual Dinner, Well-being activities and Company sports activities such as Bowling, Futsal, Badminton & Netballl etc

FWD Takaful Scholarships Administrator

• Managing the administration of FWD Takaful scholars activities, planning, career track and liaising with their respective University PIC on fees matters, sponsorship activities
• Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
• Managing Company employees survey on quarterly basis

Employer Branding Activities

• Actively participating in University Career Fairs especially in the areas of Actuarial, Finance & Marketing
• Joining big scale career fair organised by Jobstreet, Jobstore and any HR forum to promote FWD Takaful to the market and industry
• Giving career talk with the University students that related topic to resume clinics, careers talk and motivational talks
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• Managing team of (5) recruiters as Team Leader (TL) for Retail Banking segments hiring.
• Involves in end-to-end recruitment process
• Our Team focusing on sales hiring personnel for Financial Executives, Sales Advisor, Business Development Manager etc
• Main committees for Group HR engagement workforce where we are organizing departmental team-building, monthly birthday celebration, departmental festival events for Hari Raya, Deepavali, Chinese New Year gathering and etc.

• Act as HR advisory on HR general matters for the project of Facebook but not limited to business partnering and strategic partnership
• Provided exceptional customer service to clients, addressing their needs promptly while maintaining a professional demeanor.
• Navigated complex legal and regulatory challenges to ensure compliance across all business operations.
• Developed and maintained strong relationships with key stakeholders for improved collaboration and strategic alignment.
• Optimized team performance by providing continuous feedback, coaching, and development opportunities.
• Championed diversity and inclusion efforts, fostering a positive work environment for all employees.
• Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
• Worked closely with another HR CoE e.g Recruitment Team, L&D Team and Payroll Team

• Supported BPO Project of Call Centre for TNB Malaysia where there us approximately 200 employees to manage
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

• Covering Malaysia & Brunei Operations
• Imvolved in all HR matters from recruitment, employee benefits, talent managenet, learning & development etc
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Developed strong working relationships with staff, fostering a positive work environment.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Talent Acquisition and Recruitment (Mar 2012 - May 2015)

• Support end-to-end recruitment for group retail banking & RHB Insurance
• Act as Assistant Team Leader (ATL) to manage 4 HR employees (recuiter)
• Participate in career fair conducted by Universities and organization such as Jobstreet

HRBP (May 2015 - Feb 2016)

• Supporting regional market such as RHB Hong Kong, Thailand, Cambodia & Vietnam
• Oversaw workforce planning efforts to ensure alignment between staffing levels, skills mix, and overall organizational strategy.
• Implemented employee engagement initiatives by facilitating focus groups, conducting surveys, and developing action plans that led to a more engaged workforce.
• Provided HR policy guidance and interpretation for employees and managers, ensuring consistent application across the organization.